Orr Nissan Central

Horrible Service and Customer Engagement I was hesitant to come back in to utilize the last of my last oil change/tire rotation package. The last time I came I believe my tires were swapped o I was hesitant to come back in to utilize the last of my last oil change/tire rotation package. The last time I came I believe my tires were swapped out....causing me to buy new tires. Robbie was supposed to watch the tape but never followed up. It's been 4-5moths since. Monday, they said I needed front and rear brakes. However, I just got front brakes installed and a brake fluid exchange done by them less than a year ago. When shared the advisor asked if he could recheck my brakes....my response, not really, so y'all can say they're in perfect condition.?. Not to mention I had already sat there for 2hrs. I'm very disappointed. Ken was nasty to upon pulling in for service and later gave my paper work to another advisor for check out. I'll never go back. More

Very efficient Needed vehicle checked out for a road trip! Check in was fast and efficient! Everything was checked and serviced to include a recall that was listed o Needed vehicle checked out for a road trip! Check in was fast and efficient! Everything was checked and serviced to include a recall that was listed on my vehicle! The degree of customer care was excellent, thank you Orr Nissan! More

Victor Kienka was my salesman he is the best. Victor answered all my questions and was there to help me in every way he could. There was no pressure and I will definitely send others to him. Fir Victor answered all my questions and was there to help me in every way he could. There was no pressure and I will definitely send others to him. First time I have ever bought a vehicle without someone being with me and I had a great time. Thank you to all the staff that helped me and made me feel welcome. More

Great Service Victor and Ryan were awesome. Came in to look at a new Rogue. Service was great and quick. Got a good deal on my trade-in and a grwat price on the new Victor and Ryan were awesome. Came in to look at a new Rogue. Service was great and quick. Got a good deal on my trade-in and a grwat price on the new car! Thanks guys! More

Rear differential service Excellent timely service. From the time I drive in to the time I picked up my vehicle it only took one hour to complete the work. Ken took good care o Excellent timely service. From the time I drive in to the time I picked up my vehicle it only took one hour to complete the work. Ken took good care of me. More

Good experience. Everything went well. Good service, friendly people. Pricing seemed reasonable. The time I waited also seemed reasonable. Everyone did a good job from Everything went well. Good service, friendly people. Pricing seemed reasonable. The time I waited also seemed reasonable. Everyone did a good job from service person to cashier. More

Unable to perform the job I requested had to pay to find out the spare key fob I was given when purchasing a used Nissan for our company would not program because it was already programme had to pay to find out the spare key fob I was given when purchasing a used Nissan for our company would not program because it was already programmed to another car I was charged anyway very unhappy and and my boss of the company I was representing bought a new truck there sometimes back More

Just plain good My whole experience was just plain transparent and good. No pressure and overall just a great buying experience with a vary knowledgeable and friendl My whole experience was just plain transparent and good. No pressure and overall just a great buying experience with a vary knowledgeable and friendly staff. More

Fantastic service! The experience at this dealership was absolutely fantastic! From the first sales rep all the way to purchasing the car with our finance representative The experience at this dealership was absolutely fantastic! From the first sales rep all the way to purchasing the car with our finance representative, I was so happy and it was all such a breeze! More

Satisfied We visited five dealerships looking for a car, all had about the same car at the same price but Orr’s staff made the difference. Helpful but not push We visited five dealerships looking for a car, all had about the same car at the same price but Orr’s staff made the difference. Helpful but not pushy! Thanks More