Orr Nissan Central - Service Center

Amazing customer service! Very helpful and made sure I got what I exactly wanted in my new car. Very helpful and made sure I got what I exactly wanted in my new car. More

Went into get my oil change and the service representative came out and asked me what I was needing to get done. My car was taken to the shop bay. representative came out and asked me what I was needing to get done. My car was taken to the shop bay. More

Very quick and friendly and knowledgeable . Will go to this location again . Purchased my car from this locations . Feb 2024 . Liked the salesman a lot . Thanks for all around good service Will go to this location again . Purchased my car from this locations . Feb 2024 . Liked the salesman a lot . Thanks for all around good service More

Your customer have such a long wait sometimes. The work being done was less time than the wait. The work being done was less time than the wait. More

Always helpful and willing to help answer questions. Provide us with information about next scheduled maintenance work and what’s involved Provide us with information about next scheduled maintenance work and what’s involved More

The service department is the best in the business! ! Clean friendly genuinely freaking UNBELIEVABLY AWESOME!! THANK YOU ! Clean friendly genuinely freaking UNBELIEVABLY AWESOME!! THANK YOU More

Had great service from Josh in the service dept. He did a great job . Thanks He did a great job . Thanks More

The service manager Josh is wonderful. He took great care of my vehicle and kept me updated on everything. I’ve been a customer at the same dealership since 2001 and they’ve always taken g He took great care of my vehicle and kept me updated on everything. I’ve been a customer at the same dealership since 2001 and they’ve always taken great care of my vehicles. More

I purchased my Nissan there in 2018 and have had any service / repairs done with Orr Nissan. I have always gotten excellent service with them all these years! They’ve always delivered when they said t service / repairs done with Orr Nissan. I have always gotten excellent service with them all these years! They’ve always delivered when they said they would and I am treated with courtesy and respect. More

I scheduled online for a late day appointment at 4:30 with the option of “wait”. When I arrived I was told that they would not look at it until Monday and asked if I still wanted to leave it or bring my with the option of “wait”. When I arrived I was told that they would not look at it until Monday and asked if I still wanted to leave it or bring my car back. Since I didn’t want to take another drive to the location, I kept my car there. At 11am on Monday I called to check the progress and had to leave a message for a call back. At 3 I called again and was told that it would be a week until they could look at my car because of the “cars infront of mine”. To have better service, those timelines should be clear and communicated better. I will not be returning to this location or purchasing another Nissan. My suggestion for the website is to not allow the “wait” option for any small time window to close for one. I would also suggest a required contact/update timeline. The tracker was never updated for me which is why I had to call twice. And the waiting room is also gross with stained chairs and a feeling of uncleanliness. Hopefully this helps improvement. ;) More