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Orr Nissan Central - Service Center

Oklahoma City, OK

4.6
999 Reviews

999 Reviews of Orr Nissan Central - Service Center

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January 15, 2020

Orr's service representative Joe was AWESOME. He was extremely helpful; clearly explained everything that was being done and kept me updated on what was being done on my vehicle.. Orr's dealership is ex More

by zann2054
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Black, Lisa Van Zant
January 14, 2020

Ken Burger always does a great job on our Nissans! Very happy with service in general. Will be back in the future. Keep up the good work. More

by OBADMEN
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

I absolutely love Ken B! I have been a customer since 2005 and I have never had a bad word to say about Ken B nor his work! I am a happy/satisfied customer once again and look forward to continuing to us More

by simplylakesha
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Great sales and service. Service time was very short. The quality of service was great. The waiting room was clean and quiet. Thank you for your sale and service. More

by lavens50
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Ken and the service department are very knowledgeable, professional, and friendly. Ken has always been top notch and informative. Always keeps me notified with work being performed More

by toby.haas
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

Pleasant experience with so so results. Truck is still not working correctly. Climate contour is fixed, but still has a hesitation just not as bad as begore More

by bowl2win
Recommend Dealer
Yes
Employees Worked With
John
January 11, 2020

I have been taking both my cars to this dealership. The staffs are generous and very friendly. They always complete the service in timely manner. More

by BBRIONES
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
January 10, 2020

I have not been satisfied with the service department since Orr took over. I Will question whether to buy a vehicle from them in the future. More

by carolyn.marston
Recommend Dealer
No
Employees Worked With
Ken Burger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Orr Nissan Central responded

Carolyn.marston, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (405) 631-7771 at your earliest convenience and we will do our best to resolve this with you. Orr Nissan Central Management

January 05, 2020

Service Ken and the entire service staff are always helpful. Ken has always been top notch. Always keeps you informed on the work being done as timeframe for More

by toby.haas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Orr Nissan Central responded

Toby.haas, we are so happy to read such a great review about Ken and Orr Nissan Central! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

January 01, 2020

Service is lacking Service dept did not follow customer requests and billing was incorrect attention to details was lacking also communication between service rep and te More

by OLEBLU64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Orr Nissan Central responded

Hello Oleblu64, we appreciate you taking the time to leave us this feedback. We will use your comments to improve our customer experience. Thank you! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

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