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Orr Nissan Central - Service Center

Oklahoma City, OK

4.6
991 Reviews

991 Reviews of Orr Nissan Central - Service Center

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October 23, 2019

Took care of my issue promptly Ken did a good job of having the technician find the issue causing the navigation system's problem and came up with a solution. They found an update More

by HERRENS63079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Orr Nissan Central responded

Herrens63079, we are so happy to read such a great review about Orr Nissan Central! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

October 22, 2019

Recall Service I called to schedule a time to take my car in to have a recall problem fixed. They were able to get me in the next day, gave me a rental to use, ever More

by CHUCKNTWYLA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Orr Nissan Central responded

Chuckntwyla1, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Central! Thank you so much again for your feedback! We hope you have a great day! Mark Brickman Orr Nissan Central Management

October 22, 2019

Long-time customer well pleased. Began as customer with Hudiburg yeas ago. When Orr took over we stayed hoping service and atmosphere would be positive. It has been and we are happy. More

by wheatley13
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Orr Nissan Central responded

Wheatley13, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

October 20, 2019

Warranty repair on XM raido Has taken months to repair warranty work on radio when XM identified the problem being the radio module. I believe they sent a message to replace it, More

by williambroiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brickman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Orr Nissan Central responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

October 19, 2019

Car don't run I got. My car out Thursday.. And on Friday i COULD not get it to start. I dont have money for a tow to get it back THEIR. I am trying to figure out h More

by KIMMYJUNE66
Recommend Dealer
No
Employees Worked With
Other Employees : I do not know who all worked on my car. I am just very frustrated and live alone . and i have to get back and forth to work.
Nov 13, 2019 -

Orr Nissan Central responded

Hi Kimmyjune66, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

October 17, 2019

recal of air bag, information given, parts was in 3hrlonger After the recall work was done on the airbag, My light on airbag was still on, passenger air bag I could not turn off don't understand why this was no More

by R_GOODSON46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Connor
Nov 13, 2019 -

Orr Nissan Central responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (405) 631-7771. Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

October 17, 2019

Great Service Ken Burger and the staff at ORR Nissan have done great job on my car every time!! Very ocourteous! Great service technitions! I Highly Recommend ORR More

by KRDCU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Orr Nissan Central responded

Krdcu, we are so happy to read such a great review about Orr Nissan Central! Thanks again for taking the time to leave us this information about your recent visit. Take care! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

October 17, 2019

First oil change Ken has been servicing our vehicles for years and always gives outstanding service. Such friendly customer service. He does not try to pressure you or More

by punkymiller495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Orr Nissan Central responded

Hi Punkymiller495, thank you so much for your positive comments about Orr Nissan Central! Thanks again for taking the time to leave us this information about your recent visit. Take care! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

October 15, 2019

Misquoted Pricing Went in to get my brakes looked at. The service rep was upfront with everything they found and told me what needed to be done and how much before any More

by K.B.24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Dozal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Orr Nissan Central responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

October 15, 2019

Oil change Everything went pretty good. over filled on the oil which was a quick fix. Suggest you have your oil dispensing machine recalibrated and have your mec More

by BILLPRICE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Burger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Johnney Leger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Orr Nissan Central responded

Billprice53, we really appreciate your feedback! I will take your suggestions to our service manager, thanks for bringing this matter to our attention. Hope you have a wonderful day! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

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