Orr Nissan Central - Service Center

Took care of my issue promptly Ken did a good job of having the technician find the issue causing the navigation system's problem and came up with a solution. They found an update Ken did a good job of having the technician find the issue causing the navigation system's problem and came up with a solution. They found an update for the system which has it working perfectly, all at no charge to me. Thanks. More

Recall Service I called to schedule a time to take my car in to have a recall problem fixed. They were able to get me in the next day, gave me a rental to use, ever I called to schedule a time to take my car in to have a recall problem fixed. They were able to get me in the next day, gave me a rental to use, everyone was very nice. I also had them do an oil change for me that I had a coupon for. It was late in the day when they finished my car, so they let me keep the rental til the next day, picked it up the next morning, pretty seamless. And they washed my car & vacuumed it out. More

Long-time customer well pleased. Began as customer with Hudiburg yeas ago. When Orr took over we stayed hoping service and atmosphere would be positive. It has been and we are happy. Began as customer with Hudiburg yeas ago. When Orr took over we stayed hoping service and atmosphere would be positive. It has been and we are happy. Thanks! More

Warranty repair on XM raido Has taken months to repair warranty work on radio when XM identified the problem being the radio module. I believe they sent a message to replace it, Has taken months to repair warranty work on radio when XM identified the problem being the radio module. I believe they sent a message to replace it, service rep, and your own technician had seen the problem. Why so long to fix? I understand your computer was not working with warranty computers, customers should not make 3 trips to have problems fix. Orr did give me a oil change for my many hours of lost time. More

Car don't run I got. My car out Thursday.. And on Friday i COULD not get it to start. I dont have money for a tow to get it back THEIR. I am trying to figure out h I got. My car out Thursday.. And on Friday i COULD not get it to start. I dont have money for a tow to get it back THEIR. I am trying to figure out how i am going to get it back... I thought the problem was fixed.. More

recal of air bag, information given, parts was in 3hrlonger After the recall work was done on the airbag, My light on airbag was still on, passenger air bag I could not turn off don't understand why this was no After the recall work was done on the airbag, My light on airbag was still on, passenger air bag I could not turn off don't understand why this was not corrected. More

Great Service Ken Burger and the staff at ORR Nissan have done great job on my car every time!! Very ocourteous! Great service technitions! I Highly Recommend ORR Ken Burger and the staff at ORR Nissan have done great job on my car every time!! Very ocourteous! Great service technitions! I Highly Recommend ORR Nissan! More

First oil change Ken has been servicing our vehicles for years and always gives outstanding service. Such friendly customer service. He does not try to pressure you or Ken has been servicing our vehicles for years and always gives outstanding service. Such friendly customer service. He does not try to pressure you or try to sell you something you don't need. Very professional. More

Misquoted Pricing Went in to get my brakes looked at. The service rep was upfront with everything they found and told me what needed to be done and how much before any Went in to get my brakes looked at. The service rep was upfront with everything they found and told me what needed to be done and how much before any maintenance was done. When it came time to pay I was informed that I had been quoted a wrong price because he forgot to factor in the time for a second job. Ended up adding another $80 to my bill. I understand mistakes happen, but that is not one that should happen. More

Oil change Everything went pretty good. over filled on the oil which was a quick fix. Suggest you have your oil dispensing machine recalibrated and have your mec Everything went pretty good. over filled on the oil which was a quick fix. Suggest you have your oil dispensing machine recalibrated and have your mechanics do a visual inspection of the dip stick after an oil change. Thanks More