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Orr Nissan Central - Service Center

Oklahoma City, OK

4.6
991 Reviews

991 Reviews of Orr Nissan Central - Service Center

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May 17, 2019

Quick! They worked with me on convenient appt time. Very easy to get my car to the service writer. Very friendly. Not too busy for me. More

by BRENDASKAGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Contad
May 22, 2019 -

Orr Nissan Central responded

Thank you for the kind words, Brenda. We look forward to providing you excellent service for years to come.

May 23, 2019 -

Orr Nissan Central responded

Brendaskaggs, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

May 16, 2019

Install fog lights Although a few problems came! They compensated me for the extra time it took to get this right Thank you guys I will be in agajn More

by DELIGHTFUL_DEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gatlin
May 22, 2019 -

Orr Nissan Central responded

Thank you for giving us the opportunity to resolve the problems. We appreciate your business and your taking the time to provide honest feedback of your experience here at Orr Central.

May 22, 2019 -

Orr Nissan Central responded

Delightful_dee, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Central! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

May 15, 2019

my tire went flat on my vehicle with less than 7,000 miles I have no issues with the dealership as we have bought several cars over the years. I was greeted by Victor and he remembered that my son and I bought More

by MARILYN-GARRITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Kienka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner, Pete in Subaru service
May 29, 2019 -

Orr Nissan Central responded

Marilyn-garrity, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 13, 2019

Worst experience ever Because my care came out of the shop in worse condition then it went in. The dealership refuses to answer any of my questions or make the repairs to t More

by KRISTYDRAPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Brickman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service texj
May 13, 2019 -

Orr Nissan Central responded

Hi Mrs. Draper. First, on behalf of all our team members let me apologize for your experience. Our goal is to deliver 100% satisfaction to each of our guests and we collectively sought to do this for you as well. We very much understand and respect your perspective plus we very much would like to satisfy you on this repair. However, it’s evident that the clips to the scrape shield have been damaged and need to be replaced and after carefully inspecting the under carriage of the vehicle it seems to our chief technician that this damage was not caused from having an oil service done. We have already had the scrape shield itself Goodwilled and we are prepared to provide this free of charge. Mark has even offered to come pick up your vehicle again as we did last week to minimize the inconvenience this has caused. Our team is focused on providing the highest quality of service possible and we hope to provide you and your family this service. Please let us know if you would like a quote on having the clips replaced at your earliest convenience and we will get this remedied for you. Again, we apologize for this inconvenience and we will strive to rectify this matter this week. Thank you.

May 13, 2019

Ken Burger Ken has taken care of me for years and I never feel pressured to do unnecessary stuff. I believe he's honest and, frankly, I trust his opinion and rec More

by RWADEHAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Orr Nissan Central responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experiences with Ken Burger and Orr Nissan Central. Have a great day!

May 11, 2019

Very accomadating Norman nissan refused to reprogram the PCM software and instead ran diagnostics for $99 which i specifically said I didn’t want. Orr was friendly an More

by blueskiesNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
May 22, 2019 -

Orr Nissan Central responded

Blueskiesnm, thank you for sharing your positive experience! We hope to be of service to you again in the future. Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

May 10, 2019

Took awhile, scratches on new product, but friendly service I got a new windshield, it took longer to come in than planned. There are scratches in new windshield, some deep. Joe was nice though. More

by Nissandriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Orr Nissan Central responded

Hello Nissandriver, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

May 09, 2019

Tire problem I was in a few weeks ago because my tire sensor was trading low. It was fixed that day. A week later the light was on again. I came back and found a n More

by Jcdavid4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the young mans name, I’m sure you could find it. He’s new to this dealership.
May 15, 2019 -

Orr Nissan Central responded

Jcdavid4, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Orr Nissan Central

May 09, 2019

Unimpressed Joe was great as always, but the cashier took 10min to show up and was not friendly toward me at all, despite cracking jokes with the guy ahead of me. More

by Moongirlmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019

Very pleased! I initially set up an appointment with Orr Nissan because my warranty had to go through a Nissan dealer, when I arrived at Nissan I was quickly greete More

by Mariah Epperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Brau
May 22, 2019 -

Orr Nissan Central responded

Mariah, thank you for your kind words and this wonderful review about your experience with Connor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

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