Orr Nissan Central - Service Center

Nissan service experience The service on my vehicle was fine and finished in a reasonable time. When I was paying for the oil change/tire rotation I was overcharged @ $70. The The service on my vehicle was fine and finished in a reasonable time. When I was paying for the oil change/tire rotation I was overcharged @ $70. The cashier had to go get the coupon I brought in and correct the invoice. More

Fantastic Service Ken is always fantastic and seems sincere. He is terrific and keeps me updated on services needed when I bring my car in. He is not forceful and is ve Ken is always fantastic and seems sincere. He is terrific and keeps me updated on services needed when I bring my car in. He is not forceful and is very patient to answer all my questions. More

Good Experience I took my car in to have the break actuator recall repaired. I made an appointment. This was the 2nd appointment, and they had the actuator in stock t I took my car in to have the break actuator recall repaired. I made an appointment. This was the 2nd appointment, and they had the actuator in stock this time & told me it would take all day. I was pleasantly surprised when I received a call 3 hours after dropping my car off to tell me that they were finished. When I checked out, they were organized & had my paperwork ready. More

Service The tech was honest about the services I needed during my visit. I appreciate the directness and sincerity recieved. Looking forward to getting my car The tech was honest about the services I needed during my visit. I appreciate the directness and sincerity recieved. Looking forward to getting my car serviced. More

Good service Got my truck serviced for standard maintenance quickly and at a competitive price. Dropped the truck off and then went and grabbed lunch. Truck was do Got my truck serviced for standard maintenance quickly and at a competitive price. Dropped the truck off and then went and grabbed lunch. Truck was done by end of lunch More

Didn't take long . Ken was busy on the phone with another customer but had another employee start my ticket so I wouldn't have to wait. Smart thinking on his part I wa Ken was busy on the phone with another customer but had another employee start my ticket so I wouldn't have to wait. Smart thinking on his part I was in and out in a out 30 mins and resumed taking care of me ,cashing me out Great experience! More

Wait time perfect I enjoyed my time there and also John Gatlin working there as I knew him when I was doing business with Davd Stanley. I always trusted him and now at I enjoyed my time there and also John Gatlin working there as I knew him when I was doing business with Davd Stanley. I always trusted him and now at your business. Thanks for hiring great employees. More

Very unorganized I tried for 2 weeks to get an appointment in service for an oil change & to have the actuator replaced on my 2016 Murano. First through an online pers I tried for 2 weeks to get an appointment in service for an oil change & to have the actuator replaced on my 2016 Murano. First through an online person who was supposed to set everything up. Nothing. A week later I called ther service department & made an appointment explaining what I needed done. Made an appointment, took my car in & left it & was very surprised that I was called & told that I would have to come back to get the actuator installed because they did not have one & had to order one. When I questioned why, I was told they had to check the actuator on the car before they ordered one because it might not be bad & need to be replaced. It was out of their control & was Nissan’s rule. They called the next day & had the actuator. I made an appointment on my daughter’s day off so I did not have to stay all day. My point is this. Why was this not explained to me when I made the original appointment? Surely the person with whom I made my appointment knew this when I told him about the actuator recall? This dealership was also very unorganized when I went to pick up my car. They called & said it was ready & when I got there they had not printed the invoices. I had to wait because they could not find the invoice for the person in line in front of me. Needless to say I am not impressed. Before this dealership changed hands it was very organized and my family purchased 4 vehicles from them. Now, when you go online to look at a vehicle, you are constantly bombarded by online sales people. It is ridiculous! They need to leave me alone. I am looking, if I want to buy, I will come in and get with a salesperson and buy. At this point I am not sure if I will ever buy a car from the current owners. The previous owner treated my family members & my friends with the utmost respect. I never hesitated recommending them for purchasing a Nissan. This new dealership should get their act together. I am disappointed & time will tell. More

Great service I was treated very well,great deals and awesome service,Ken Burger was very nice and gave me very great service. I will definitely be back I was treated very well,great deals and awesome service,Ken Burger was very nice and gave me very great service. I will definitely be back More

Oil change John was awesome when it came to the explaining what all was need for this visit. We will be definitely coming back to this location in the future. John was awesome when it came to the explaining what all was need for this visit. We will be definitely coming back to this location in the future. More