Orr Nissan East

Excellent Warranty Repair Service department fixed my vehicle very quickly and Brian went our ott his way to make my visit pleasant and I will surely be a return customer! Service department fixed my vehicle very quickly and Brian went our ott his way to make my visit pleasant and I will surely be a return customer! More

BEST EXPERIENCE EVER (1ST CLASS SERVICE Sales staff was great no pressure. I purchased a 2016 Nissan Sentra certified pre-owned. It came with the Fenton Family Package with 2 years oil chang Sales staff was great no pressure. I purchased a 2016 Nissan Sentra certified pre-owned. It came with the Fenton Family Package with 2 years oil changes. The price was fair and the negotiation process was easy. Michael McPherson was very professional and Jennifer Chandler made the processes easy prior to arrival. I will refer this dealership to everyone I know who is looking to purchase in the near future. More

Great experience I would recommend anyone looking for a vehicle to purchase from this dealership. Excellent customer service and enjoyed working with their friendly st I would recommend anyone looking for a vehicle to purchase from this dealership. Excellent customer service and enjoyed working with their friendly staff and management More

Best experience ever The service department is amazing! I brought my car in for minor repairs and they took excellent care of me. I was pleasantly surprised and would reco The service department is amazing! I brought my car in for minor repairs and they took excellent care of me. I was pleasantly surprised and would recommend them to anyone! Judah was awesome to work with and very transparent. More

Literally worst service!! I called on Saturday and set up a time to test a used 2015 truck. The gentleman did not say anything about putting a deposit down. I confirmed with a I called on Saturday and set up a time to test a used 2015 truck. The gentleman did not say anything about putting a deposit down. I confirmed with a women’s who called to confirm my driving time 2 hours before the appointment. As I went to their website to get the address of the dealership I noticed they had marked the truck up 3,000 dollars. Then I call ask about that before I drive an hour over there. Which I was already in route. The guy who answered the phone told they sold that truck this morning at 8. And asked if I put a hold on it.. never knew anything about putting a hold on it. And never gave me the option on Saturday. Why call yo confirm an appt if you don’t have the truck?! He offered to give me 2 gal in diesel... terrible service!! More

Lacking in professionalism and all around sketchy Called early in the afternoon about a vehicle they had had for about two months. They say great come in this evening - when I get there, the vehicle d Called early in the afternoon about a vehicle they had had for about two months. They say great come in this evening - when I get there, the vehicle doesn’t even have gas in it to be shown despite the fact that they knew what I was coming, which was only annoying at the time but should’ve been my first clue to run. Then, there’s a clear lack of pricing transparency- it was listed on their website for $15,800, but when I get there they told me that actually even though it’s listed as “certified pre-owned“ on the website at that price, they actually charge you an extra 2000 on top of that for the certified preowned, so the car is actually almost $18,000. So, we negotiate a price at that point, but it was almost 8 o’clock at night & I let them know that I’d be back the next evening to purchase it. The next morning I called to let them know I’d be there right after work at 6 PM to purchase the vehicle, and then not 45 minutes later, they sold it to someone else and TEXTED me to tell me. In all, this dealership is lacking in professionalism and all around sketchy. After they sold the car to someone else, when they said they would hold it till 6, I called and spoke to another salesman who assured me he would call me back once he knew whether they’d be able to find me a comparable vehicle in the same price range, because they sold the other one to someone else. I never heard back, and after this experience would never purchase a vehicle from this dealership. Don’t waste your time. More

Bait and switch the service center is great ,Sales people are great,the manager is ridiculous to the point of being insulting ...I knew what my car was worth,and had the service center is great ,Sales people are great,the manager is ridiculous to the point of being insulting ...I knew what my car was worth,and had 2 verified sources TFCU and USAA. ...Fenton offered 4k less than value and wanted 4k more for the car I had looked at online... I will not buy there any more and I do not recommend them to others. More

Michael Dean Mr. Dean gave us personal attention and made us feel like we were the only customers in the building. All of our questions were answered and he gave u Mr. Dean gave us personal attention and made us feel like we were the only customers in the building. All of our questions were answered and he gave us the best deal possible. The vehicle we have purchased has fulfilled all our dreams. More

Speechless. Don't get me wrong the dealership was GOOD, Jared Jackson was a good salesman this is NOT against him it's for the service guys.. First I had to look Don't get me wrong the dealership was GOOD, Jared Jackson was a good salesman this is NOT against him it's for the service guys.. First I had to look up how to reset the airbag light because it was flashing. Lower tire pressure light was on, oil was a bit low. Washer fluid reservoir light was on.. Pretty sure they didn't fill it because they knew it had a leak and the reservoir is ~$100.. Power steering fluid was below the min line. They forgot to put my wheel lock back and service was closed when I picked my car up. (Note: I am NOT from Oklahoma so that really sucked). Wrong hood shocks installed.. the hood doesn't even lift very high, can barely poke my head in there. Lastly they left me with zero clutch fluid in the reservoir.. I have pictures to prove all of this. More

GREAT EXPERIENCE AT THIS DEALERSHIP MIKE PIERCE MADE IT SO EASY AND NO STRESS. I NEVER FELT RUSHED. THEY TOOK THEIR TIME WITH ME AND SHOWED ME ALL MY OPTIONS. AWESOME EXPERIENCE. MIKE PIERCE MADE IT SO EASY AND NO STRESS. I NEVER FELT RUSHED. THEY TOOK THEIR TIME WITH ME AND SHOWED ME ALL MY OPTIONS. AWESOME EXPERIENCE. More