Orr Nissan East
Oklahoma City, OK
Filter Reviews by Keyword
By Type
96 Reviews of Orr Nissan East
They treat there customers like crap if u don't have a really good credit score then u are nothing to them I would not ever go back they act just like one of the other dealerships around del city also one really good credit score then u are nothing to them I would not ever go back they act just like one of the other dealerships around del city also one of there managers is very mean to the employes there and does nothing to help I was pushed into a car that I did not want and the car had no radio in it and when I said something about my trade in they told me to have it repo they did not want it and wanted me to just take it back I don't think that is right so please if u can help it don't go there More
Salesman and new car manager were great at getting to the price that I needed to purchase my Rogue and stay in my budget. They were very fair and reasonable. price that I needed to purchase my Rogue and stay in my budget. They were very fair and reasonable. More
NEVER purchase a vehicle from Fenton!!! I purchased a used Toyota Tundra for my son and for "extra" precaution I purchased a $2500 warranty good for 24 months or 24,000 miles. I was shown the pamphlet th used Toyota Tundra for my son and for "extra" precaution I purchased a $2500 warranty good for 24 months or 24,000 miles. I was shown the pamphlet that "covered everything. Is just like a new car warranty" Had the truck for not even a year. Problems arise with the drive axle so we take it in. Guess what?? It's not covered! To fix this problem and others (also not covered) it's going to cost me over $1,000.00. PLUS, they charged $60+ dollars to tell me what was wrong with it... (which I already knew and told them was the problem)PLUS a $5 disposal fee. THEY DISPOSED OF NOTHING!!! FENTON NISSAN DOES NOT STAND BEHIND THEIR VEHICLES. More
The whole sales staff was very courteous and helpful. They even stayed late to finalize our sale. Kyle's knowledge of the Altima is exceptional. They even stayed late to finalize our sale. Kyle's knowledge of the Altima is exceptional. More
The friendliness and customer service of the sales associates exceeded my expectations. They worked very hard to get me the best price they could offer and the lowest interest rate available. I was ve associates exceeded my expectations. They worked very hard to get me the best price they could offer and the lowest interest rate available. I was very pleased with them and would recommend fenton nissan east to any of my friends and family members. More
Brought my 2008 Nissan 350Z for an AC service and a low oil pressure. Everything was under warranty. The AC work was fine but the oil pressure was not. They seem to just guess what my problem was. Below oil pressure. Everything was under warranty. The AC work was fine but the oil pressure was not. They seem to just guess what my problem was. Below is the work performed. - Diagnosis (bad oil sensor) they replaced my oil pressure sensor and by the time I made it home oil pressure was reading 5 at idle (still super low) - Brought it back Friday and service manager said their Technicians are not available saturdays so please come back monday. Saturday I washed and waxed my car. Then brought it back Monday - 2nd Diagnosis (Bad oil pump) replaced oil pump and it still does not work. Turns out it was some bad gasket that didn't allow oil flow to the motor. Replaced gasket and oil pressure was fine. Picked up the car Friday and byt the time I got off of work I noticed some black spray paint/dye like material on all four rims. Brought it back to the dealership and he says paint guys can take a look at it but they are only there Thurs. During the week I noticed oil spots on my driveway. Turns out there is an oil leak. - 3rd trip back. Service manager (Robert) acknowledge the oil leak but is now somewhat piggybacking on the stain on my rims. As of now I don't know what the outcomes will be. Good thing everything is under warrantly otherwise it would have costs me a great amount of unecessary money. After all this, I can't really say that this dealership is horrible, maybe it was just a 1 time thing or I just got a bad car. More
This was by far the best new car purchase experience I've had. Great group! I would highly recommend buying your next car from the team at Fenton Nissan East. Great experience! Awesome car. had. Great group! I would highly recommend buying your next car from the team at Fenton Nissan East. Great experience! Awesome car. More
The selection of used Altimas was fantastic. They had all colors with all sorts of equipment. The sales staff was very courteious and helpful. When we found the right car,the negotiations were easy. It all colors with all sorts of equipment. The sales staff was very courteious and helpful. When we found the right car,the negotiations were easy. It was absolutely the easiest and most friendly car purchase we have ever had. Thanks to Fenton Nissan East. I will definitely recommend doing business with them. More
I purchased a care from Fenton Nissan East and I also took car back for minor repairs and each time i was pleased with the length of time it took for me to be helped and the length of time it to for repa took car back for minor repairs and each time i was pleased with the length of time it took for me to be helped and the length of time it to for repairs to be completed. I was in and oput and the 2nd time i never got to sit down before i was helped and i was on my way out of there n minutes with a loner car i am very pleased with the saleman and the dealership i was referred to Fenton by a best friend of mine who has purchased a car there a few months before me and she was jus looking not wanting to purchase but the dealership and sales person who assist her got her more than what she was asking and she was very very pleased so i had to go see for myself. Thank you Fenton! More
I returned to OKC from an overseas assignment and needed dependable transportation. After driving all over the OKC area, I purchased a 2004 Dodge Neon. I purchased from Fenton because I felt I could trust a dependable transportation. After driving all over the OKC area, I purchased a 2004 Dodge Neon. I purchased from Fenton because I felt I could trust a larger dealership to quality check their used inventory before putting it on their lot. In the six months I have owned this car I have spent $1100 just to maintain it's usefulness. Soon after I bought it the car developed a rattle under the hood. I took it to an independent mechanic and was told I had a broken engine mount which I had replaced. Afterwards the rattle was not as bad but still very evident. I took the car back and talked to the sales manager who contacted the general manager. I was told too much time had passed (about 6 months) and there was nothing they could do for me. They did however get me into the service department where I was told I was MISSING yet another engine mount which they replaced, costing me $160. Despite 2 new engine mounts the rattle remained but was told it was safe. I am currently setting in the waiting room of a Dodge dealership in Mississippi, where i broke down, waiting for them to replace a transmission mount. This repair will not only cost me another $860 but will cause me to miss a mandatory military appointment. I fully understand the car was purchased as is/no warrantee, but 6 months into ownership and I have had to replace ever major power train mount. I have to believe that if Fenton Nissan East had spend a few minutes quality checking their product before placing it on the lot, these issues would have been identified. The culmination of mechanical problems and lack of product integrity there is no way I could ever envision recommending this dealership to anyone looking for a used car. More