Orr Nissan of Fort Smith

Liars I took my 2015 Nissan with 12k miles on it to get the brakes serviced. They sent a salesman in to talk to me. He wouldn’t leave me alone and continue I took my 2015 Nissan with 12k miles on it to get the brakes serviced. They sent a salesman in to talk to me. He wouldn’t leave me alone and continued to harass me. They lied to me about 5different times. They told me I would get a rebate, plus put $2200 on my credit card, they didn’t explain the financing and have no buyers remorse options. I called the next morning to talk to the person on the contract, Robert Spoon. I was told he didn’t work there. I just wanted to get my old car back, and they lied and said it had already been sold, but it was still on the lot. I kept telling them no that I couldn’t afford a new car. He put his hand on my shoulder and said that it would just be another dollar a day. I was so overwhelmed that I didn’t know what I was doing. I didn’t want his touch, and I didn’t want his car. Now I am in debt $46k on a car I can’t afford. They said my sales tax would be $600, and it is $1500. They took my rebate. I may have to get a lawyer. More

Good service Came in for an oil chg I was treated with-prompt service and consideration. Was in and out in about an hour. I was well taken care of Came in for an oil chg I was treated with-prompt service and consideration. Was in and out in about an hour. I was well taken care of More

Quick and friendly Everyone was really nice. The dealership was clean and the shop area was always spotless. I love the car wash. They got us in a new car and out the do Everyone was really nice. The dealership was clean and the shop area was always spotless. I love the car wash. They got us in a new car and out the door very quickly which was very important. More

Amazing Bruce Sanders is an amazing salesman and has went above and beyond expectation to make this sale happen. Kendall Newton also worked with the finance c Bruce Sanders is an amazing salesman and has went above and beyond expectation to make this sale happen. Kendall Newton also worked with the finance company after the sale was completed to secure me the best deal and rates possible. A+ job to these guys. More

Great place to buy a new car We have always bought Nissan in the past from Nissan of Fort Smith which is now Orr Nissan. The sales person was really helpful. The dealership is alw We have always bought Nissan in the past from Nissan of Fort Smith which is now Orr Nissan. The sales person was really helpful. The dealership is always clean. More

Wind Deflector add-on Rogue Sunroof Service for Rogue wind deflector was accomplished. Seating in service department lounge area was very clean and comfortable. Very satisfied customer w Service for Rogue wind deflector was accomplished. Seating in service department lounge area was very clean and comfortable. Very satisfied customer with the service department. More

Purchase of New Vehicle I found that Nate Griffin was very friendly and helpful with showing the vehicles of my interest in telling what the options as well as how they perfo I found that Nate Griffin was very friendly and helpful with showing the vehicles of my interest in telling what the options as well as how they performed (XD in both the diesel and gasoline models). Nate was willing and able to answer all of my questions that helped in my decision making. More

Dependable Any time I drop my car off to be serviced, John always makes sure I have a ride to work and it's ready to go when I get back. He and the other guys i Any time I drop my car off to be serviced, John always makes sure I have a ride to work and it's ready to go when I get back. He and the other guys in the service area are always pleasant. More

Shopping for a new car I walked in to ORR Nissan feeling a little nervous and not knowing what to expect, but it was such a wonderful experience. We did not have to wait ve I walked in to ORR Nissan feeling a little nervous and not knowing what to expect, but it was such a wonderful experience. We did not have to wait very long and our sales agent was very knowledgeable. I feel like I could not have gotten a better deal anywhere else and I would not hesitate to recommend ORR Nissan to anyone looking to buy a vehicle. More

Best sales pitch from friendly staff. The salesman was very friendly and informative with all the right answers.He was as important as buying the vehicle to my wife’s decision and will do The salesman was very friendly and informative with all the right answers.He was as important as buying the vehicle to my wife’s decision and will do future business to make my life easier. More