We had tried to trade our truck with a local Orr dealership & we were almost laughed out of the building. We were ridiculed and made to feel ridiculous for thinking we could trade & get to the payment in which we were needing. We were told me we needed to choose a much cheaper truck. When we wouldn't bend on the payment we needed, or choose a different truck, the Orr dealership in Russellville told us that they weren't going to be able to help us because they wouldn't make any money off the deal & they were in the business of making money. I couldn't even get them to tell me what interest rate they had us at, so I couldn't figure out how they could tell us our payment was going to be $600 per month & a few thousand dollars down. A few days later, my husband found the exact same truck online at Orr in Hot Springs. I called and spoke to Haley Sansette and submitted an application. The next day we made the trip to Hot Springs to pick up the EXACT SAME TRUCK as we'd been trying to purchase in Russellville. With a payment under $500 and zero down. Due to where we live, we didn't get to Hot Springs until closing time for Orr. They met us at the door like we were the first customers of the day. We were treated with the utmost respect, kindess and appreciation, even though they all had to stay past closing time for us. We plan to return to Orr in Hot Springs for any future vehicle purchases.