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Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
287 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 287 reviews
Verified Customer
November 05, 2026
They worked with me very well. The truck I originally purchased had some problems and they worked me into another truck the best way they could. The truck I originally purchased had some problems and they worked me into another truck the best way they could. More
by Jhalexander2007
Employees Worked With
Kimberly and Ryan
November 05, 2026
As I stayed in my above statement, I was not real fond of the man that checked me in and I think he may be the head of the service department as he has been there for a while. Just wasn't very pleasant. the man that checked me in and I think he may be the head of the service department as he has been there for a while. Just wasn't very pleasant. More
by LORHERTZN
Employees Worked With
Idk- but you can check the records of the person that I talked to when I pulled in. I had dealt with him before with a problem, but he was not too interested in solving it so he was the same person that took care of me this time.
November 03, 2026
I'm happy with the service I received from the service and parts department at Chrysler Dodge Jeep Ram. They are knowledgeable and courteous. They do a great job answering my goofy questions and yet makin and parts department at Chrysler Dodge Jeep Ram. They are knowledgeable and courteous. They do a great job answering my goofy questions and yet making me feel like my time is important. My whole life I have stayed away from dealerships but I feel comfortable bringing my vehicles there. More
by RDLADUE11
Employees Worked With
5 stars for Stacy in service and Joe in parts.
October 31, 2026
Unattentive. Trying to be cheap to get the sale but not wanting to fix the correct problems to eliminate the issue. I do not approve and will not recommend them. Trying to be cheap to get the sale but not wanting to fix the correct problems to eliminate the issue. I do not approve and will not recommend them. More
by Zed28553
Employees Worked With
Mike hogan
