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Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
132 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 132 reviews
May 01, 2026
I was very satisfied withe the service department’s customer Communication and the dedication to the customer. You don’t see that often at dealerships anymore. I would definitely utilize the service de customer Communication and the dedication to the customer. You don’t see that often at dealerships anymore. I would definitely utilize the service department’s for future needs. More
by redmanil
Verified CustomerEmployees Worked With
Service department manager, advisors and technicians
April 21, 2026
I absolutely love Ottawa CDJR Mazda! I asked when was the quickest they could get me in, it was the very next day. They were fast and courteous. I asked if I needed tires. They were very I asked when was the quickest they could get me in, it was the very next day. They were fast and courteous. I asked if I needed tires. They were very honest and said not at this time, but will keep checking them as we go along. They are honest, knowledgeable, and fast. I will be bringing all my vehicles here! More
by Tim65
Employees Worked With
Matt, Stacy and Ryan
April 21, 2026
Quick and efficient service, clear information, everyone there is very kind and respectful. Excellent dealership. there is very kind and respectful. Excellent dealership. More
by JCSTRUCK
April 19, 2026
Wasteful, pointless, frustrating My time and money was wasted. Getting a pointless oil change. When I found out that my time and money was wasted on the pointless oil change, I was very frustrated. wasted. Getting a pointless oil change. When I found out that my time and money was wasted on the pointless oil change, I was very frustrated. More
by warrenlesley31
Employees Worked With
Service for an oil change. That shouldn't have been done if they didn't know how much oil went into my vehicle. Which they didn't. So I had to pay for another oil change.
