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Ottawa Chrysler Dodge Jeep Ram

Ottawa, IL

4.2
132 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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510 E Norris Dr

Ottawa, IL

61350

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Showing 132 reviews

May 01, 2026

I was very satisfied withe the service department’s customer Communication and the dedication to the customer. You don’t see that often at dealerships anymore. I would definitely utilize the service de More

by redmanil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department manager, advisors and technicians
April 30, 2026

Work is done right every time! Whenever I need work or maintenance - automatically go to who I trust. More

by Hi T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garage personnel
April 27, 2026

They always do a great job They are friendly and get the job done correctly the first time. More

by Rwilson1196
Recommend Dealer
Yes
Employees Worked With
Stacy
April 25, 2026

Dealership was nice and helpful. It took a little longer than expected so they gave my wife a loaner. Great job. More

by EGAS63091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
April 22, 2026

No problem with anything. Found me a car with the options I wanted and a fair price was negotiated quickly. More

by mkmsr
Recommend Dealer
Yes
Employees Worked With
George Honiotes& James S.
April 22, 2026

It was an excellent experience and I have already recommended your dealership to numerous people. More

by Kevin P
Recommend Dealer
Yes
Employees Worked With
Jack, Ryan, and Ann
April 21, 2026

I absolutely love Ottawa CDJR Mazda! I asked when was the quickest they could get me in, it was the very next day. They were fast and courteous. I asked if I needed tires. They were very More

by Tim65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Stacy and Ryan
April 21, 2026

Quick and efficient service, clear information, everyone there is very kind and respectful. Excellent dealership. More

by JCSTRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Honiotes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximillian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Struck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2026

Wasteful, pointless, frustrating My time and money was wasted. Getting a pointless oil change. When I found out that my time and money was wasted on the pointless oil change, I was very frustrated. More

by warrenlesley31
Recommend Dealer
No
Employees Worked With
Service for an oil change. That shouldn't have been done if they didn't know how much oil went into my vehicle. Which they didn't. So I had to pay for another oil change.
April 18, 2026

Very professional and kind. Felt like my vehicle mattered. Definitely returning for future needs. Thank you More

by KATEYE_62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
1
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