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Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
102 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 102 reviews
Verified Customer
March 14, 2026
My SUV was diagnosed last Friday, was told Monday they hadn't received the parts needed to fix it! SUV was at dealership Monday am. There was an outage Monday and phone and internet services were out! Got hadn't received the parts needed to fix it! SUV was at dealership Monday am. There was an outage Monday and phone and internet services were out! Got to dealership after 4 and SUV wasn't worked on! Still waiting for parts! Now it's Thursday and I haven't been updated about when it will be fixed! More
by WHABABE
March 14, 2026
Great to deal with! The staff was knowledgable and straight forwards. Would definitely buy from them again! The staff was knowledgable and straight forwards. Would definitely buy from them again! More
by lacy
Employees Worked With
March 13, 2026
They did everything they could to help make my buying experience as pleasant as possible. Ryan and his team of people were all professional and nice to work with. I will buy from them again and send fami experience as pleasant as possible. Ryan and his team of people were all professional and nice to work with. I will buy from them again and send family, friends, co-workers and other's to their dealership. Very good interaction with everyone I had a chance to talk to and work with. Thanks all. More
by BLUEREVOLVER357
March 13, 2026
They did everything they could to make my experience as good as possible. Great group of people to work with. I will buy from them again and recommend their dealership to other's. good as possible. Great group of people to work with. I will buy from them again and recommend their dealership to other's. More
by BLUEREVOLVER357
Employees Worked With
Ryan
March 12, 2026
March 11, 2026
Everyone was helpful, Max, leadership, and those who assisted with finance. I was given plenty of time and information to make up my mind . I was also given plenty of instruction on how to use the new t assisted with finance. I was given plenty of time and information to make up my mind . I was also given plenty of instruction on how to use the new technology to my best advantage. More
by mreinhaus
Employees Worked With
Max
March 11, 2026
I wanted a certain car, they very politely and professionally informed me of an even better one, same make and model. I ended up $2-$3k under my max budget. professionally informed me of an even better one, same make and model. I ended up $2-$3k under my max budget. More
by ryankarns
March 10, 2026
They did good except the tech didn't know how to latch the hood right the hood right More
by Randy Scott
Employees Worked With
March 07, 2026
A heater core issue on a 2021 DODGE RAM. 2000 $ Thought is was a lil expensive 2000 $ Thought is was a lil expensive More
by STANLEYJOHNSON2959
Employees Worked With
