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Ottawa Chrysler Dodge Jeep Ram

Ottawa, IL

Overview
Employees
Reviews
Vehicles
4.3
161 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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510 E Norris Dr

Ottawa, IL

61350

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Showing 161 reviews

May 31, 2026

Everyone was great and service was outstanding. They contacted me and explained everything they did to my car. I will keep them as my service center! More

by WILLIJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026

Everyone super polite and respectful! Great job done by everyone! Thanks to everyone! Have a great summer! More

by juliemunks65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximillian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Struck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Whittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026

The for getting me in with out an appointment I am from Ladd manger told I didn’t need any More

by 11BLACKCLOUD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 29, 2026

it was fine other than the oily footprint on my vehicle and a sticky residue on my Jeep's hood. More

by mstortz27
Recommend Dealer
Yes
Employees Worked With
service department
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May 29, 2026

I was in for an oil change. They did a great job and it was speedy. More

by SHAELAKITA
Recommend Dealer
Yes
Employees Worked With
Service department
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May 27, 2026

Quick and easy It was very pleasant they were straight to the point got me what I wanted and sent me on my way with a smile More

by richard.yanuzzi86
Recommend Dealer
Yes
Employees Worked With
James maybe
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May 23, 2026

Was not very happy with the tailgate an in side of box oil everywhere took me a hour to clean out should be a hrs knock of my bill . More

by MORSCHEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic that did the job
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May 22, 2026

Reliable Very responsive whenever we call and is able to get us in for appointments quickly More

by MARYDOWNING0716
Recommend Dealer
Yes
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May 20, 2026

150k scheduled preventative services. Scheduled maintenence per the Forever Warranty suggested service Thanks so much More

by PENALTY_BOX2
Recommend Dealer
Yes
Employees Worked With
Matt McAlpine
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May 17, 2026

Staff was very nice. They got everything done in about 30 minutes. I have no complaints More

by LAURIEBARTKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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