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Ottawa Chrysler Dodge Jeep Ram

Ottawa, IL

Overview
Employees
Reviews
Vehicles
4.1
102 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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510 E Norris Dr

Ottawa, IL

61350

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Showing 102 reviews

March 05, 2026

Had the oil change and the filter and the oil light came on when I got to LaSalle. Want to a parking lot and checked the oil and there was none on dip stick. Whoever did the oil change didn't get the cap or More

by WDNKL2
Recommend Dealer
No
Employees Worked With
Not sure
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March 05, 2026

Knowledgeable courteous staff. Nice waiting area. Mechanics tell you what is needed with follow-ups! More

by DONNABARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember all their names.
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March 04, 2026

Our experience with the team at Ottawa Chrysler Dodge Jeep Ram was excellent and they had great customer service. Jim and Jonathon where very helpful and made us feel welcome. I would reccomend them to a More

by adam.mdg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Struck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 04, 2026

Little to no information on why what broke with my jeep isn't covered by warranty considering it has to do with the motor (power train) but waste of time going there place in Pontiac got it More

by Jonathan
Recommend Dealer
No
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March 04, 2026

Courteous counter people, very efficient service. Much appreciate all of you! Will be returning for service in the Future More

by bob_west58
Recommend Dealer
Yes
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March 01, 2026

They were very accommodating and helpful despite recent administrative changes. They went above and beyond to help get something that would work for us. Anne was a pleasure as well. More

by cmdorsett
Recommend Dealer
Yes
Employees Worked With
James and Jon
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February 28, 2026

I've had terrible experiences there ever since I bought a brand new car. Terrible Dodge car. Terrible communication. More

by KEVINZAMBORY
Recommend Dealer
No
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Feb 28, 2026 -

Ottawa Chrysler Dodge Jeep Ram responded

Kevin, I'm sorry to hear that your purchase didn't meet the high standards that guests have come to expect from our dealership. Please reach out to me at (815) 240-8628 at your earliest convenience to discuss how I can turn your experience into a positive one. Ryan Wondra General Manager 815-240-8628

February 28, 2026

Experience was smooth and explanation was given and appreciate the customer service provided. Smooth transition to drop off and completion. More

by MLLLBL
Recommend Dealer
Yes
Employees Worked With
Lu anne
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February 26, 2026

Everyone seems great and friendly and seems focused on their work . Keep customer focused More

by Stevewesterman
Recommend Dealer
Yes
Employees Worked With
Service
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February 26, 2026

They were expensive, slow, and there wasn't any fresh coffee or snacks. No one spoke to me and it just wasn't a friendly experience. I don't know if they topped off my fluids or checked the tire pressure More

by SANDYBRUE
Recommend Dealer
No
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