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Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
145 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 145 reviews
April 21, 2026
Quick and efficient service, clear information, everyone there is very kind and respectful. Excellent dealership. there is very kind and respectful. Excellent dealership. More
by JCSTRUCK
Verified Customer
April 19, 2026
Wasteful, pointless, frustrating My time and money was wasted. Getting a pointless oil change. When I found out that my time and money was wasted on the pointless oil change, I was very frustrated. wasted. Getting a pointless oil change. When I found out that my time and money was wasted on the pointless oil change, I was very frustrated. More
by warrenlesley31
Employees Worked With
Service for an oil change. That shouldn't have been done if they didn't know how much oil went into my vehicle. Which they didn't. So I had to pay for another oil change.
April 18, 2026
Very knowledgeable and well informed. Pleasure to do business with. Would highly recommend this dealership Pleasure to do business with. Would highly recommend this dealership More
by Burky1959
Employees Worked With
April 16, 2026
I had my Ram in for service which was fine but when I went to pay you tacked on 3% because I used a credit card. A RAM rewards credit card. I'm surprised you didn't expect a tip. went to pay you tacked on 3% because I used a credit card. A RAM rewards credit card. I'm surprised you didn't expect a tip. More
by THE1KEVSTER
Employees Worked With
Ryan
April 15, 2026
The team was friendly, knowledgeable and welcome to work on any issues that we identified with the car. They answered questions, worked through items that we needed to address and were willing to spend time on any issues that we identified with the car. They answered questions, worked through items that we needed to address and were willing to spend time with us until we were comfortable with the purchase. It was a great experience. One last note - the facility is spotless, and is a nice reflection of their commitment to customer service and experience. More
by thorenkamp
Employees Worked With
Jake Nelson
April 10, 2026
Service department has always been good. Sorry there's no vw any more but that's the way it guess Sorry there's no vw any more but that's the way it guess More
by DGSHARLEY
April 08, 2026
Your prices should be fixed not floating It shouldn’t take 3 hours to buy a car I doubt I will be back take 3 hours to buy a car I doubt I will be back More
by aussemhighway
April 07, 2026
Received a phone call to let me know my vehicle was done and the cost. I questioned the cost, was told I'd receive a call back. Instead of a call back I received a text message saying I was right and it was and the cost. I questioned the cost, was told I'd receive a call back. Instead of a call back I received a text message saying I was right and it was no cost. But never received a phone call. When I picked up my vehicle it was 5:02, was told service was gone for the day and I asked what exactly was wrong with my car, was told I'd receive a phone call the next day to answer my question and never received a call back. More
by EDOOLEY816
