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Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
145 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 145 reviews
March 11, 2026
Everyone was helpful, Max, leadership, and those who assisted with finance. I was given plenty of time and information to make up my mind . I was also given plenty of instruction on how to use the new t assisted with finance. I was given plenty of time and information to make up my mind . I was also given plenty of instruction on how to use the new technology to my best advantage. More
by mreinhaus
Verified CustomerEmployees Worked With
Max
March 11, 2026
I wanted a certain car, they very politely and professionally informed me of an even better one, same make and model. I ended up $2-$3k under my max budget. professionally informed me of an even better one, same make and model. I ended up $2-$3k under my max budget. More
by ryankarns
March 10, 2026
They did good except the tech didn't know how to latch the hood right the hood right More
by Randy Scott
Employees Worked With
March 07, 2026
A heater core issue on a 2021 DODGE RAM. 2000 $ Thought is was a lil expensive 2000 $ Thought is was a lil expensive More
by STANLEYJOHNSON2959
Employees Worked With
March 05, 2026
Had the oil change and the filter and the oil light came on when I got to LaSalle. Want to a parking lot and checked the oil and there was none on dip stick. Whoever did the oil change didn't get the cap or on when I got to LaSalle. Want to a parking lot and checked the oil and there was none on dip stick. Whoever did the oil change didn't get the cap or O ring on right and lost all the oil More
by WDNKL2
Employees Worked With
Not sure
March 04, 2026
Our experience with the team at Ottawa Chrysler Dodge Jeep Ram was excellent and they had great customer service. Jim and Jonathon where very helpful and made us feel welcome. I would reccomend them to a Jeep Ram was excellent and they had great customer service. Jim and Jonathon where very helpful and made us feel welcome. I would reccomend them to anyone interested in a new or used vehicle. More
by adam.mdg
March 04, 2026
Little to no information on why what broke with my jeep isn't covered by warranty considering it has to do with the motor (power train) but waste of time going there place in Pontiac got it isn't covered by warranty considering it has to do with the motor (power train) but waste of time going there place in Pontiac got it More
by Jonathan
March 01, 2026
They were very accommodating and helpful despite recent administrative changes. They went above and beyond to help get something that would work for us. Anne was a pleasure as well. administrative changes. They went above and beyond to help get something that would work for us. Anne was a pleasure as well. More
by cmdorsett
Employees Worked With
James and Jon
