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Ottawa Chrysler Dodge Jeep Ram

Ottawa, IL

Overview
Employees
Reviews
Vehicles
4.3
145 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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510 E Norris Dr

Ottawa, IL

61350

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Showing 145 reviews

February 28, 2026

I've had terrible experiences there ever since I bought a brand new car. Terrible Dodge car. Terrible communication. More

by KEVINZAMBORY
Recommend Dealer
No
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Feb 28, 2026 -

Ottawa Chrysler Dodge Jeep Ram responded

Kevin, I'm sorry to hear that your purchase didn't meet the high standards that guests have come to expect from our dealership. Please reach out to me at (815) 240-8628 at your earliest convenience to discuss how I can turn your experience into a positive one. Ryan Wondra General Manager 815-240-8628

February 28, 2026

Experience was smooth and explanation was given and appreciate the customer service provided. Smooth transition to drop off and completion. More

by MLLLBL
Recommend Dealer
Yes
Employees Worked With
Lu anne
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February 26, 2026

Everyone seems great and friendly and seems focused on their work . Keep customer focused More

by Stevewesterman
Recommend Dealer
Yes
Employees Worked With
Service
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February 26, 2026

They were expensive, slow, and there wasn't any fresh coffee or snacks. No one spoke to me and it just wasn't a friendly experience. I don't know if they topped off my fluids or checked the tire pressure More

by SANDYBRUE
Recommend Dealer
No
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February 25, 2026

Have had vehicle in 2 times regarding noise that we hear every time we drive the vehicle. They somehow can't seem to get the sound to 'duplicate' More

by SMMG4
Recommend Dealer
No
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February 25, 2026

Went smoothly. No problems No problems with my visit. Called when it was finished and able to pick up at my convenience. Friendly staff More

by ROPERBETHA
Recommend Dealer
Yes
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February 24, 2026

Very polite and professional staff, service was quick with no delays. I will definitely bring my truck back to them in the future! More

by LEVELUPBUILDINGANDCARPENTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Honiotes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Struck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 24, 2026

I am happy there is a Chrysler dealership still open in the LaSalle County area! More

by VALPETERSON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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February 23, 2026

There service was great, friendly staff, kept me upto date with my service, highly recommend More

by viper842169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, don't remember name
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February 22, 2026

The process was explained. We were lucky to get the service right away. The issue was fixed immediately. Very professional staff. Thanks, More

by AUSRAPUIDOKIENE
Recommend Dealer
Yes
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