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Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
145 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 145 reviews
February 22, 2026
I always bring my vehicles to the dealership for routine maintenance such as oil changes and tire rotations. Their multipoint inspections keep me abreast of any potential problems and the team always gives maintenance such as oil changes and tire rotations. Their multipoint inspections keep me abreast of any potential problems and the team always gives me fair and honest estimates of any repairs that need to be addressed. I trust the team to do any recommended work on my vehicles. I am notified of the repair process as I usually wait for my vehicle. Whenever I drop off my vehicle I know that I will be contacted before any other repairs will be done. They never just do something to my vehicles without first asking permission. I highly recommend the dealership maintenance department for all vehicle repairs and maintenance. More
by PASTORDANMCCORMICK
Verified CustomerEmployees Worked With
Ryan and Brandon service managers
February 21, 2026
Great place to buy a vehicle. No pressure sales. Ask for James Struck, he was extremely knowledgeable about all of their cars, and just one of the nicest gentlemen you'll ever No pressure sales. Ask for James Struck, he was extremely knowledgeable about all of their cars, and just one of the nicest gentlemen you'll ever meet. First time that I've ever felt like my salesperson was a true advocate for me as a customer. Thank you James! More
by james.kwit
February 20, 2026
The used vehicles all obviously have issues nobody ever answered the phone horrible experience! The truck i bought shudder and shakes at 50&55 mph! answered the phone horrible experience! The truck i bought shudder and shakes at 50&55 mph! More
by lancehockenberry1962
February 15, 2026
The dealership was fine. The person that ran my credit didn't listen to me. I asked him to only run once, but he ran my credit like 4-5 times The person that ran my credit didn't listen to me. I asked him to only run once, but he ran my credit like 4-5 times More
by Mdowell23
Employees Worked With
They called him Shaggy.
February 13, 2026
They treated us and our kids well. They had the perfect vehicle for our family. And we got a great price with great service. What more could you ask for? They had the perfect vehicle for our family. And we got a great price with great service. What more could you ask for? More
by Pat
Employees Worked With
Paul
