
Otto Chrysler Dodge Jeep Ram
Greenwich, NY
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149 Reviews of Otto Chrysler Dodge Jeep Ram
I received outstanding service from the Otto of Greenwich service department. Paul and Walter and their staff were total professionals. service department. Paul and Walter and their staff were total professionals. More
Rotated tires on jeep compass $25. Two weeks later rotate tires Jeep gladiator $40. Amanda said because tires are bigger. Gladiator rims 17, compass rims 18. My fault should have asked Two weeks later rotate tires Jeep gladiator $40. Amanda said because tires are bigger. Gladiator rims 17, compass rims 18. My fault should have asked price. Added to front end alignment with coupon $149. Asked how Much no coupon, she said $189. Check your bill. I didn’t weeks earlier and was charged more for my oil change. Not the 2 for $130 More
Took my vehicle in for a NY State inspection that took 2+ hours as they chose to do some “complementary inspection” that I did not request. They torn my car apart to get to the cabin air filter to tell me it hours as they chose to do some “complementary inspection” that I did not request. They torn my car apart to get to the cabin air filter to tell me it needed replacing, this has nothing to do with a NY state inspection. This in my opinion is a violation of my personal space that I did not request to be inspected. This is just a way for this dealership to find other things wrong with your vehicle to be able to charge you more money. The only thing wrong with my vehicle was a headlight bulb that they wanted to quoted at $100, this bulb cost around $40 at advanced auto for 2. I will not be taking my vehicle to this dealer for service again. More
The team was very thorough and pleasant throughout the process! I never felt pressured and they helped me make a great purchase. process! I never felt pressured and they helped me make a great purchase. More