Ourisman Chantilly Kia

Excellent experience yesterday at Chantilly Kia. The salesman Ben was great. Honest, upfront and very professional. I also appreciate Dave (finance guy). Great sales experience. salesman Ben was great. Honest, upfront and very professional. I also appreciate Dave (finance guy). Great sales experience. More

We worked with Felton Banks to buy our new car - he was beyond helpful, honest, and provided us with a great experience. Highly recommend him and the dealership when buying a car! beyond helpful, honest, and provided us with a great experience. Highly recommend him and the dealership when buying a car! More

This was my first time buying a car with a dealership, and Tyler Martin made it all as seamless as possible! Would highly recommend this dealership to anyone looking for a new vehicle, and I look forward and Tyler Martin made it all as seamless as possible! Would highly recommend this dealership to anyone looking for a new vehicle, and I look forward to giving them my business in the future. More

Excellent and Impressive customer service! We were greeted at the door by Gary Shuler (sales manager), worked with Felton Banks and Tyler Butcher in the finance. Kudos to the team! I give them 5 stars greeted at the door by Gary Shuler (sales manager), worked with Felton Banks and Tyler Butcher in the finance. Kudos to the team! I give them 5 stars for going above and beyond in making sure we had all the information we needed. We visited 4 other dealers (different makes) prior to Kia, but this dealership stand out by far with their customer service excellence. I am very happy with the Kia Sorento EX-Sport we bought. More

For the first time ever, I did not feel the "old school" bull crap pressure tactics of the "stereotypical" Dealer pressure to purchase a car. I drove an hour and 15 minutes to this dealer, and in the end, i bull crap pressure tactics of the "stereotypical" Dealer pressure to purchase a car. I drove an hour and 15 minutes to this dealer, and in the end, it was more than worth it as I felt zero pressure, and I experienced a fun, friendly, relaxed, professional and courteous environment. Kudos to the Ourisman Chantilly Kia Team (Jodi, Jose, Tyler & Gary) for not only making me feel comfortable, but also extremely happy with my purchase. And believe me, I personally mange about 300 million dollars worth of Engineering Project Revenue, so getting a compliment from me is by far the toughest feat ever. Anyone hesitant of going to dealers because of said “stereotypical” tactics that have been well know in the industry can put that fear aside. These folks at Ourisman Chantilly Kia will make you feel “right at home” and not feel one ounce of pressure at all. More

We bought our Kia Soul Ex 2021. It was the best buying experience we ever had. They are really helpful in helping us pick the exact model we wanted. experience we ever had. They are really helpful in helping us pick the exact model we wanted. More

No such thing as middle stars, either1 or 5, is my motto. I visited 3 Ourisman dealerships looking for another car (and quite a few others); I was looking for dealerships that offer money back/return motto. I visited 3 Ourisman dealerships looking for another car (and quite a few others); I was looking for dealerships that offer money back/return guarantees (a few other brands offer that privilege, with no fine print) so I could get a used car pre-inspected within the return window. At every one of the 3, I was met with interested, car-guru-style salespeople, from sales managers to finance to the salespersons. However, this Kia salesperson, Steven, was especially geeking into cars, like I am. The road testings were fine, the deal went just right and the finance was smooth. Also, I can attest that they and all Ourisman company dealerships follow through with the return policy without seemingly any hitches. I did have one, but Ourisman corporate management made it all right, rapidly and with no issues, and from shopping at the other 2 dealerships, I have trust and confidence that they will follow through, and you can also. So, what's not to like, along with a 12 month/12000 mile warranty on major parts included for my used car; good deals, good sales experience, and a corporate ideal that I can trust. More

Worst dealership, giving customers wrong information. Messed up my credit score, wasted my time and money due to that wrong information. They do not seem to know about their own finance system and how it Messed up my credit score, wasted my time and money due to that wrong information. They do not seem to know about their own finance system and how it works. Never had a chance to talk to GM about this issue!!! More

Everyone is very friendly at ourisman kia ,they made us feel like part of the Kia family..We love Tyler he sold us 2 cars .We will always go back to have him help us in the future. feel like part of the Kia family..We love Tyler he sold us 2 cars .We will always go back to have him help us in the future. More

Bad experience, got ripped off with 955$ that was added by dealer called APPERANCE PACKAGE. Also wanted to lease a car of my choice, every selection I make they come up saying the offer is not available on by dealer called APPERANCE PACKAGE. Also wanted to lease a car of my choice, every selection I make they come up saying the offer is not available on this trim. Ended up something random that they wanted to get rid off. More