Ourisman Chantilly Kia

A great experience....again! We purchased our first Kia, a Sorento, nearly two years ago and had a great experience with Ben & Billy. We were back again as my sister completed th We purchased our first Kia, a Sorento, nearly two years ago and had a great experience with Ben & Billy. We were back again as my sister completed the purchase of her first Kia, a Sportage, and my husband started looking at the Optima knowing he would be in the market for a new car in the spring. Jordan took the time to explain all the features available on the different trim levels and offered a test drive. Then a 2013 Optima caught his eye....after test driving the certified pre-owned Optima, my husband was hooked. Jordan, Andrew, and Chris patiently walked through the offers and options as we debated a trade and purchasing a car far earlier than we had anticipated. Everyone we interacted with was professional, friendly, and knowledgeable. We returned later that day with our trade and my husband drove home his 'new' Optima. Great customer service and fabulous experience! We will be back.... More

ALWAYS A GREAT EXPERIENCE!!!! Billy Brown & Brian Whitlow are amazing! Kia Ourisman is the only place I will ever buy/lease a car! I have been working with them for the last 6 ye Billy Brown & Brian Whitlow are amazing! Kia Ourisman is the only place I will ever buy/lease a car! I have been working with them for the last 6 years and have purchased/leased 5 cars. They are always able to exceed my expectations! The honesty, integrity and overall commitment to the experience is something I know I will not find anywhere else! I live in Columbus, OH now and drove my Sorento back this week. I called Billy Brown on my way in yesterday, met with them this morning and I just leased a new 2016 Hybrid Optima! They always listen to what I am trying to accomplish, provide me with multiple options and work the deal backwards to fit those requirements. If you are looking to find a place where you know you will always get the best customer service and deals available, look no further! I am a customer for life!!! More

Friendly Neighborhood Environment Went in for a used car. Got shown the new car inventory and was offered a good deal. Sales manager, finance person, and car runners polite, friendly, Went in for a used car. Got shown the new car inventory and was offered a good deal. Sales manager, finance person, and car runners polite, friendly, and made the experience smooth. After purchase check-in was a nice touch as well. They want to make sure you are happy with your purchase, not just get you to purchase then forget about you. More

"AWSOME" :) This was our first experience with the Ourisman dealership and both my husband and I were very impressed with the level of service we received. From t This was our first experience with the Ourisman dealership and both my husband and I were very impressed with the level of service we received. From the sales staff to the finance guy it was like dealing with family. A very HAPPY family :) More

Second Time around just as good as the first This is my second lease of KIA at Ourisman. Mr. Kim as the rest of the staff was GREAT! Really loved my 2013 Optima but moved on to a 2017 Sportage This is my second lease of KIA at Ourisman. Mr. Kim as the rest of the staff was GREAT! Really loved my 2013 Optima but moved on to a 2017 Sportage and I'm already in loving the new ride. They made the whole experience pleasant and yes even Fun! I've not always had such experiences getting new cars but will definitely be going back here. Thanks Josh for the tech setup, Ashlee for the financing help and the Christopher Manager have me a 'deal I couldn't refuse'. Kudos guys! More

Excellent service -- no pressure, no hard sell Loved buying our car there this weekend. Unlike the other lots, waling around the dealership felt more like a casual stroll than being a gazelle throw Loved buying our car there this weekend. Unlike the other lots, waling around the dealership felt more like a casual stroll than being a gazelle thrown in with the lions. The staff were courteous, helpful, knowledgeable -- and efficient. They got us in and out with no fuss. Great people. I'd definitely go back. More

Excellent It was great to work with the dealership. They were all very professional. Especially we thank Jordan. From the very first visit he had been very fri It was great to work with the dealership. They were all very professional. Especially we thank Jordan. From the very first visit he had been very friendly and did his best to answer our questions. More

Outstanding Customer Service and Wonderful Buying Experience We purchased a 2017 KIA Sorento from Ourisman KIA in Chantilly Virginia, on Monday, August 29, 2016. By far this was the most professional, efficient We purchased a 2017 KIA Sorento from Ourisman KIA in Chantilly Virginia, on Monday, August 29, 2016. By far this was the most professional, efficient and customer oriented car buying experience in my 65 years. David Kim, our salesman was very knowledgable and attentive and he ensured we found the right vehicle for our needs. Great job David! Chris Bell the Manager was an extremely affable person and made us feel like one of the family without any pressure. His mantra was "He wanted to earn our business" and he worked with us to find a mutually agreeable deal that we were both happy with. Ben Braunstein, the Financial Manager was extremely knowledgable and showed us all the financing options available in a simple and understandable way. By far the trek through all the paperwork was a painless and quick process. The process was facilitated by Ourisman KIA's "Docupad" which enabled us to navigate through all the paperwork electronically and Ben was able to show us the impact of different options instantly. Amazing! Bottom line - we could not be happier with this car buying experience. The Team at Ourisman KIA was truly outstanding and I am recommending them to all my friends. They have earned my business and my respect. More

Extremely happy with my experience. Everyone involved with helping me buy this car was extremely helpful, informative, positive, and all in all completely pleasant. This was my first tim Everyone involved with helping me buy this car was extremely helpful, informative, positive, and all in all completely pleasant. This was my first time buying a car at a dealership and this experience has made me love this kia dealership. Fantastic staff and beautiful dealership with great offers. More

Satisfied Caroline Condon was very professional and though she is new, will make a very good Salesperson for Ourisman Chantilly KIA! KIA OPIMA is an excel Caroline Condon was very professional and though she is new, will make a very good Salesperson for Ourisman Chantilly KIA! KIA OPIMA is an excellent car and does not have CVT Transmission which seems most cars do. The CVT Transmission gives low mileage, but does not last, proof is in their warrenties. David Rawlings More