
Ourisman Chantilly Kia
Chantilly, VA
Filter Reviews by Keyword
By Type
955 Reviews of Ourisman Chantilly Kia
"AWSOME" :) This was our first experience with the Ourisman dealership and both my husband and I were very impressed with the level of service we received. From t This was our first experience with the Ourisman dealership and both my husband and I were very impressed with the level of service we received. From the sales staff to the finance guy it was like dealing with family. A very HAPPY family :) More
Second Time around just as good as the first This is my second lease of KIA at Ourisman. Mr. Kim as the rest of the staff was GREAT! Really loved my 2013 Optima but moved on to a 2017 Sportage This is my second lease of KIA at Ourisman. Mr. Kim as the rest of the staff was GREAT! Really loved my 2013 Optima but moved on to a 2017 Sportage and I'm already in loving the new ride. They made the whole experience pleasant and yes even Fun! I've not always had such experiences getting new cars but will definitely be going back here. Thanks Josh for the tech setup, Ashlee for the financing help and the Christopher Manager have me a 'deal I couldn't refuse'. Kudos guys! More
Excellent service -- no pressure, no hard sell Loved buying our car there this weekend. Unlike the other lots, waling around the dealership felt more like a casual stroll than being a gazelle throw Loved buying our car there this weekend. Unlike the other lots, waling around the dealership felt more like a casual stroll than being a gazelle thrown in with the lions. The staff were courteous, helpful, knowledgeable -- and efficient. They got us in and out with no fuss. Great people. I'd definitely go back. More
Excellent It was great to work with the dealership. They were all very professional. Especially we thank Jordan. From the very first visit he had been very fri It was great to work with the dealership. They were all very professional. Especially we thank Jordan. From the very first visit he had been very friendly and did his best to answer our questions. More
Outstanding Customer Service and Wonderful Buying Experience We purchased a 2017 KIA Sorento from Ourisman KIA in Chantilly Virginia, on Monday, August 29, 2016. By far this was the most professional, efficient We purchased a 2017 KIA Sorento from Ourisman KIA in Chantilly Virginia, on Monday, August 29, 2016. By far this was the most professional, efficient and customer oriented car buying experience in my 65 years. David Kim, our salesman was very knowledgable and attentive and he ensured we found the right vehicle for our needs. Great job David! Chris Bell the Manager was an extremely affable person and made us feel like one of the family without any pressure. His mantra was "He wanted to earn our business" and he worked with us to find a mutually agreeable deal that we were both happy with. Ben Braunstein, the Financial Manager was extremely knowledgable and showed us all the financing options available in a simple and understandable way. By far the trek through all the paperwork was a painless and quick process. The process was facilitated by Ourisman KIA's "Docupad" which enabled us to navigate through all the paperwork electronically and Ben was able to show us the impact of different options instantly. Amazing! Bottom line - we could not be happier with this car buying experience. The Team at Ourisman KIA was truly outstanding and I am recommending them to all my friends. They have earned my business and my respect. More
Extremely happy with my experience. Everyone involved with helping me buy this car was extremely helpful, informative, positive, and all in all completely pleasant. This was my first tim Everyone involved with helping me buy this car was extremely helpful, informative, positive, and all in all completely pleasant. This was my first time buying a car at a dealership and this experience has made me love this kia dealership. Fantastic staff and beautiful dealership with great offers. More
Satisfied Caroline Condon was very professional and though she is new, will make a very good Salesperson for Ourisman Chantilly KIA! KIA OPIMA is an excel Caroline Condon was very professional and though she is new, will make a very good Salesperson for Ourisman Chantilly KIA! KIA OPIMA is an excellent car and does not have CVT Transmission which seems most cars do. The CVT Transmission gives low mileage, but does not last, proof is in their warrenties. David Rawlings More
"Love these guys!" The best and easiest car purchase ever! Everyone at the dealership was so pleasant and friendly. Honestly we had no intention of buying a car and wer The best and easiest car purchase ever! Everyone at the dealership was so pleasant and friendly. Honestly we had no intention of buying a car and weren't even looking to buy. Our son and his girlfriend called and asked us to meet them at Ourisman. While they were test driving and going over paperwork, we looked around and fell in love with the Optima. We returned Monday, 8/1 /2016, for a test drive and the rest is history.....Now we have a new Optima in our garage! More
Best car buying experience ever! I took my girlfriend today to the Kia dealership down the road from my house. The sales staff, and management, were very friendly and treated us both I took my girlfriend today to the Kia dealership down the road from my house. The sales staff, and management, were very friendly and treated us both like family. They were very knowledgeable about the vehicles we test drove, and all of the options we could add on. The most impressive part is even after we signed all the paperwork, we called with a question and the manager was very quick to get the answer and help us out! More
Probably the easiest car purchase I've ever made. Just picked up a new 2017 Sorento for the wife. I'm not a fan of the car buying process with the haggling involved, luckily none of that was required Just picked up a new 2017 Sorento for the wife. I'm not a fan of the car buying process with the haggling involved, luckily none of that was required at Ourisman Kia. I came in to look at the car, was given a price, on the spot, came back a couple days after test driving some other brands and the price did not change. Everything was a breeze from the salesman (David Kim) to the finance manager (Andrew White). Truly the easiest car purchase I've ever made. More