Ourisman Chantilly Kia

Great vehicle purchase experience! Purchased 2017 Kia Sportage from David Kim. Mr. Kim was a low key and knowledgeable gentleman. I also had the pleasure of working with Sales Manager Purchased 2017 Kia Sportage from David Kim. Mr. Kim was a low key and knowledgeable gentleman. I also had the pleasure of working with Sales Manager Chris Bell and Ryan Phlegar in finance. All could not have been nicer. This is my 12th new car and by far this was the best purchase experience I've ever had! More

Knowledgeable staff, Friendly Service, No "Hard Sell" My wife and I met Mike Ellwood at a "Touch-A-Truck" event at a local school. Ourisman had a number of vehicles at the event to show off, and to allow My wife and I met Mike Ellwood at a "Touch-A-Truck" event at a local school. Ourisman had a number of vehicles at the event to show off, and to allow kids to climb all over and touch. Mike's friendly demeanor and strong knowledge about the features of the vehicle we were looking at made for an easy interaction. We followed up with Mike at the Dealership the following week. We were out test driving a number of different makes of car that day, and so got to deal with more than a few sales people. Mike Ellwood, and the staff at Ourisman Kia stood out. It was a day of heavy rain and some of the sales people had us walking over half the lot while they tried to find what we were looking for, and it was minivans so they aren't hard to see. Mike and his team showed us what we wanted to see and then suggested we retreat to the dry showroom to look at a display vehicle more closely. I returned alone later in the following week to discuss financing options with Mike and the Finance department. We reviewed buying and leasing, and Kia was offering some great incentives on the leasing of the Sedona Minivan so I moved forward with pricing. I spoke with Mike about the trim level and technology package for the Minivan and was initially disappointed that what we were looking for was only in stock in Black or White. Neither color which suited us very well. It was then than Chris Bell the Sales Manager entered the picture. He and Mike reviewed and discussed with me again the options that were important, and then they made a suggestion. While I was looking at the Limited model, the SX model had all of the features I was looking for except for the dual sunroofs, which I must admit were more a cool novelty than a necessity. Even down to the heated steering wheel and surround view cameras, all was still in the tech package on the SX. Oh and did I mention that the price was thousands (yeah I know) less? Mike and Chris carefully detailed the capabilities for me, and they down-sold me. To a vehicle that better fit my needs. It was a great experience, and when Mike and Chris worked on the price they showed me, and I confirmed that I was getting a very good deal, which makes the whole experience better still. I worked with Ben Braunstein initially in Finance on the lease and service options. Very personable and friendly and helped through all of the jargon, and the systems at Ourisman are on what's called DocuPad, its very cool and it is very easy to see and read all of the fine print as you can ZOOM IN. I was there Tuesday when the team showed me the new model and we went deep on the finance review. Then I wanted to leave. To do research and review the decision with my family. And as anyone who has bought a car knows most dealers will do almost anything to keep you from leaving without a new car. Mike, Chris, and Ben did work to get me to the point of signing (it wasn't in the cards that day), but they did it with a deft touch that never felt "Hard". No disappearing "let me talk to my manager" foolishness. No histrionics, no drama. They made their best offer, and I held to my "I'll be back" stance, and they wished me well. I set a follow up appointment for Friday, Mike confirmed Thursday night and that was that. I returned Friday with my wife and we closed the deal in just a couple of hours. All documents signed and our new Sedona detailed and ready to go. On the final day I worked with Christian and Jordan Owens as Mike was on his ONE day off before the Memorial Day rush, and finished our financing with Ryan Phlegar who was great and made sure everything was 100% correct. I know this has been long, but the experience was very VERY positive at Ourisman Chantilly Kia and I can not more emphatically endorse Mike Ellwood and Chris Bell and really the whole team. A great experience. More

Pleased with the purchase of my new Kia Mr. J.D. Alasin, a Kia sales associate, was very knowledgeable, courteous, kind, and very quick with intelligent responses to my questions. He impress Mr. J.D. Alasin, a Kia sales associate, was very knowledgeable, courteous, kind, and very quick with intelligent responses to my questions. He impressed me with the quality customer care that was imparted to us. I recommend J.D. to any one who needs to know the details and inner workings of a Kia. His vast experience it about cars and in particular a Kia is invaluable especially when it comes to selling one which he is a natural at. Ms. Ashlee Reynolds, a Kia sales associate at Kia, was also very courteous and knowledgeable about the Kia car that I was interested in purchasing. I was particularly impressed with how she interacted with us as new customers to the Kia cars since we had several Toyota cars. It was difficult to make the switch from having a Toyota for many years to buying a Kia, but I did it and I am very pleased so far with my Kia Sportage. It runs well and it comes with much more features than a Toyota for much less money. I have a bronze color which is also quite unique. More

Excellent Kia and Staff The Staff at this Ourisman Chantilly Kia was Awesome, From the time my Son and I drive on the lot the salesman Jordan was ready to Help. Very Polite a The Staff at this Ourisman Chantilly Kia was Awesome, From the time my Son and I drive on the lot the salesman Jordan was ready to Help. Very Polite and Patience. We test drove 2 cars and I was in Love with the Sportage. Jordan kept a smile on his face all the time. He did everything to make sure we was comfortable while waiting. Ryan the finance Manager was Awesome as well. He came in on the middle of the deal and made sure we was please. Wonderful conversation during the whole time. These Guys was Excellent and I will recommend to everyone looking to Buy. Excellent Service to Manager Bryan as Well for his hard work in making sure I drove off Happy. More

Great experience. When I arrived, Gus was outside to great me with a warm smile and hand shake. The email quotes were handed over and the process began. Several deale When I arrived, Gus was outside to great me with a warm smile and hand shake. The email quotes were handed over and the process began. Several dealers had made poor comments about Ourisman so I went prepared. It was a perfect experience from beginning to the very late end. Huge thanks to Gus who stayed into the wee hours of the evening and helping me with moving my belongings from the trade in, putting the plates on my car, being a gentleman, offering drinks, and loads of patience. Not once did he make me feel pressured and when asked his opinion he shared honestly. Then there was Ryan who was extremely efficient, patient, and kind explaining all my details at length. Honestly this was my very best car buying experience ever. I had my price in mind at arrival and was able to meet my goals without suffering through the process. Let me say it again "BEST BUYING EXPERIENCE". More

Read Agreement Carefully I bought Kia Sorento in 2012. I was very happy w/ my car. However when my lease ended, I returned my car on time and as expected. Kia charged me $400 I bought Kia Sorento in 2012. I was very happy w/ my car. However when my lease ended, I returned my car on time and as expected. Kia charged me $400 disposition fee. Very disappointed. More

The Best Kia Dealer in NOVA I have been purchasing and leasing new vehicles for over 40 years in NOVA, and these guys are the best I've seen. Everyone was helpful, from my 'Team I have been purchasing and leasing new vehicles for over 40 years in NOVA, and these guys are the best I've seen. Everyone was helpful, from my 'Team' of salesmen, Marc Gold and Jordan Owens, to the Sales Manager, Bryan Whitlow and the Finance Manager, Ryan Phlegar. All are consummate professionals with great attitudes and a can and will do spirit. My greatest kudos to Jordan Owens who was able to get me through the financing and delivery process in under an hour! Added to that, is the fact he gave me a real "Education" in the workings of my new Sedona SXL. I couldn't be happier with Jordan, Marc, Bryan and Ryan. I highly recommend you see them first, as price and professionalism count for so much in this industry. You won't be disappointed. More

My Experience at Ourisman Chantilly Kia I found the best car on the market for my growing family. My fiance and myself went to ourisman to look at the new Kia Sportage which has a full 5 sta I found the best car on the market for my growing family. My fiance and myself went to ourisman to look at the new Kia Sportage which has a full 5 star safety review but was a little out of our price range. My credit wasn't perfect but they worked with us and got us into a brand new 2016 Kia Soul. Our Salesperson Jordan Owens was absolutely one of the nicest guys I've met, he went above and beyond to help us out and I believe he did absolutely everything he could do for us. Thank your Jordan and thank you Ourisan Chantilly Kia we love our new car! More

Optima that I wanted for less than I expected to pay. I came to ourisman kia already knowing what car I wanted, and a ballpark estimate of how much I could spend each month on said car. I worked with Jor I came to ourisman kia already knowing what car I wanted, and a ballpark estimate of how much I could spend each month on said car. I worked with Jordan Owens and he made the deal as smooth as possible. He was polite and timely and answered every question I had for him regarding the car/leasing options; etc. Chris Bell was our sales manager, which worked out very well because when the deal was all said and done, I was at least 25 dollars under what I wanted to be at, considering the lease terms. I would certainly recommend working with Jordan especially if you are a first time car buyer/leaser because he is very rational and didn't pressure me into anything at any point. He was knowledgable about the product he is selling and went above and beyond to make sure I was satisfied with my final decision. More

Kia Cadenza My wife and I were referred to Ourisman Kia by our close family friends. We wanted a comfortable, reliable newer model car. Our family friends had pur My wife and I were referred to Ourisman Kia by our close family friends. We wanted a comfortable, reliable newer model car. Our family friends had purchased a Kia Cadenza earlier in the year and it piqued our interest. The information we gathered prior to visiting was on-par with how our visit went. Christian Turcios was a very friendly, knowledgeable salesperson that showed us everything we wanted. Billy Brown was exceptional in allowing Christian to handle our experience and provided necessary information as needed. After test driving a few models, we settled on the Cadenza. Billy and Christian together provided unparalled service in maintaining a positive, informative experience, and while maximizing the financial options that best suited our needs. Ben Braunstein was very efficient and clear during the financial process, as well. More