Ourisman Chantilly Kia
Chantilly, VA
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948 Reviews of Ourisman Chantilly Kia
The one and only place to go for your Kia! I was hesitant at first to even look at a new car as I had just purchased my 2015 Kia Forte from Ourisman in November of 2014 so I didn’t really nee I was hesitant at first to even look at a new car as I had just purchased my 2015 Kia Forte from Ourisman in November of 2014 so I didn’t really need a new car however, after working with the team at Ourisman Chantilly Kia I knew that I was making the right choice in moving forward on the purchase of my 2016 Kia Forte. Immediately upon walking in the door I was greeted by Chris Bell who paged my salesman JD Alasin to the front for prompt assistance. I had test driven the car the day before and JD knew I was just trying to justify to myself the necessity for a new car since my current vehicle was still fairly new. JD was incredibly patient in working with me answering all of my questions efficiently and with a plethora of knowledge on the new Forte’s. JD consulted with the GM Billy Brown throughout every aspect of my deal start to finish to ensure I was 100% satisfied during the entire deal. Paperwork with JD was smooth and effortless and before I knew it we were in the finance office working with Ryan Phelgar. Ryan made what is typically the most exhausting/frustrating part of buying a car incredibly simple and quick. He was very organized and knew exactly what he was doing step by step. My car was thoroughly cleaned and ready to go for me long before I was done finalizing paperwork. I would recommend to anyone that needs to purchase a new car that they visit Ourisman Chantilly Kia for their needs. The staff is incredibly friendly, helpful, knowledgeable and easy to work with. Thank you all so very much for all of your assistance! More
Bought My Third Kia Here on Friday I got bitten by the Kia bug from my first purchase back in 2012 when I bought a 2013 Optima from David Kim at Ourisman. I've been back 3 times now wi I got bitten by the Kia bug from my first purchase back in 2012 when I bought a 2013 Optima from David Kim at Ourisman. I've been back 3 times now with my latest purchase last Friday of a Cadenza. I'm a big Kia fan - my extended family now owns 6 Kias thanks to our suggestions. And I'm a big fan of this Ourisman dealership. In each of my 3 experiences here, they have been solid and honest partners. I've never felt pressured, always felt respected, and have left the dealership feeling good about the deal I got. There are other Kia dealerships closer to my house, but I buy from Ourisman because they have a better selection and they make the car buying process easy and enjoyable. As long as Kia keeps building great quality cars at affordable prices, I'll be buying my cars here. More
A professional, honest transaction During my lease/buy decision process, I had contact with a number of local dealers. Chantilly Kia staff wise wise enough to let the new Optima sell During my lease/buy decision process, I had contact with a number of local dealers. Chantilly Kia staff wise wise enough to let the new Optima sell itself. Chris Bell was patient, knowledgeable, and honest in explaining new features and recommendations, while the staff was there to help me, without the pressure that other dealers were exerting. I am very satisfied with my choice of car and dealer. More
Friendly, Helpful, Responsive. My wife and I reciently purchased a preowned Kia Sorento. I called the dealership and expressed the vehicle I was interested in. JD promptly called My wife and I reciently purchased a preowned Kia Sorento. I called the dealership and expressed the vehicle I was interested in. JD promptly called me back and answered all of my questions. He also returned calls and emails as further questions arrived. A few days later, we decided to purchase the vehicle which meant a drive from Richmond to Chantilly. We arrived later then planned and Alex Kresin greeted us. We looked at the vehicle and decided to get a hotel for the night and finish in the morning due to having a 2 year old with us. The next day, Alex greeted us again, as well as JD. Jennifer in Finance was wonderful to deal with as well. She helped contact my bank for the payoff information and was very pleasant to deal with. Thank you Billy Brown for an outstanding deal on the vehicle and all of your assistance! More
Awesome customer service. Recently purchased 2016 Kia Sorento. John Sicot was a very helpful sale man during my visit to Ourisman Chantilly Kia. David Kim explained very know Recently purchased 2016 Kia Sorento. John Sicot was a very helpful sale man during my visit to Ourisman Chantilly Kia. David Kim explained very knowledgable about our Sorento. Thanks to John and David for the great experience. More
GREAT SERVICES!!!! Jordan has been great !! his manners and great costumer service made my deal in the car so easy and simple. He understood my situation and help me fin Jordan has been great !! his manners and great costumer service made my deal in the car so easy and simple. He understood my situation and help me find ways to have a good deal with no pressure and with all the time to consider. I am the 4 person who got an awesome service in my family and JORDAN is the right guy to talk to if you ever need help. I am super happy with my car and the service i've received from Jordan and KIA dealership. definitely an experience of a life time . More
Awesome experience It was a great experience dealing with Mr. John. He helped me and my wife in getting the right car for us looking at all the aspects like budget, etc. It was a great experience dealing with Mr. John. He helped me and my wife in getting the right car for us looking at all the aspects like budget, etc. He is a very friendly and helpful man. I would definitely look forward to work with him again. More
Best new car buying experience ever I'm an old man pushing 70. I've been fortunate to have purchased dozens of new cars over my lifetime. As I drove off the lot today in my 2016 Sorren I'm an old man pushing 70. I've been fortunate to have purchased dozens of new cars over my lifetime. As I drove off the lot today in my 2016 Sorrento it didn't feel like I just finished a "buying ordeal". I felt good about my car. I felt good about the deal I got. I felt good about the smart, friendly staff that helped me. If anyone is looking for a no stress, no hassle new car purchase, just drive to Chantilly and ask for Billy the GM, or Ryan store manager, or Gus on the sales floor or Chandra if finance. I don't work for Ourisman nor do I have any family employed there. Today was the first I ever walked into their dealership. It won't be the last. I got the exact car I wanted at a very competitive price and drove away with a big smile on my face. Stop dreading that new car purchase. Just go buy your next car from Ourisman Chantilly Kia and know with confident that you got the best deal in 200 miles. Jim Bell More
Fast, easy, wonderful customer service! David Kim and Chris Bell already had vehicles ready for us to look at that met our criteria. We easily made a choice of a 2014 Kia Sorento that matche David Kim and Chris Bell already had vehicles ready for us to look at that met our criteria. We easily made a choice of a 2014 Kia Sorento that matched everything we were looking for and at a price in our budget. Chris got us a great deal and Jennifer helped us get a get loan. She also made the financial process painless and easy. We couldn't be any happier with the purchase we made. I definitely recommend anyone who is looking for either a new or used car to go see Ourisman Chantilly Kia!!! More
wonderful crew Jist walked out with a Kia Sportage. So far so good! Alex Kresin was my sales person and he's great. Wasn't pushy at all!! Thanks Alex. Also Ben did Jist walked out with a Kia Sportage. So far so good! Alex Kresin was my sales person and he's great. Wasn't pushy at all!! Thanks Alex. Also Ben did a great job:) More