Ourisman Chantilly Kia

Best car buying experience The whole team was very helpful and made the car buying experience as smooth as possible. They really try to help you out and get you in a car that wi The whole team was very helpful and made the car buying experience as smooth as possible. They really try to help you out and get you in a car that will make you happy. GREAT customer service. More

BEST Car Buying Experience My husband and I are expecting our third child and knew we needed a minivan. I was against the idea as I do not like the way minivans look. But, the 2 My husband and I are expecting our third child and knew we needed a minivan. I was against the idea as I do not like the way minivans look. But, the 2015 Kia Sedona is a sporty looking vehicle! The luxury and features are so nice and I've been so happy with the decision to go with Kia. That being said, our experience at Ourisman Kia was fantastic. Billy Brown and Mike Runfola were so attentive, courteous, honest, genuine, knowledgeable and helpful. We received beyond exceptional service from them and all the staff at Ourisman. They continued to stay in touch with us throughout the whole process (as we ordered our van) and kept us updated on when the van would arrive. They then followed up with us afterwards to ensure everything was satisfactory and let us know we could come to them with questions anytime. We highly recommend you visit this dealer. More

Not Enough Stars for this Review!! Being a woman and a new car buyer can be considered weak points as an easy target. After a few telephone calls and text message exchanges with Ashley Being a woman and a new car buyer can be considered weak points as an easy target. After a few telephone calls and text message exchanges with Ashley Smith, I was totally put to ease. I spilled ALLLLL THE BEANS. Like very little credit history, first time buyer, and the blatant fear of not driving away in a car. Jordan Owens actually approached me first outside. Not the stereotypical "shark attack" you expect at a dealership. Very, very professional, polite, and just flat out cool! I was there for 8 hours. All on my own volition. Being a waffler and wanting to see EVERYTHING never made him sweat. If you're indecisive, he's your guy for sure! After my final pick, I was set up with Emmad Sherdel for financing. Ok, I can't stress enough how much help he provided and I don't even have the words to do so. SUPER THANKFUL!! I am the owner of a NEW 2015 Optima because of the 3 of them. More

Best car buying experience by a dealer EVER!!! From the moment I received the first call about the car i was purchasing I knew I made the right choice. The professionalism that was shown from Manag From the moment I received the first call about the car i was purchasing I knew I made the right choice. The professionalism that was shown from Management all the was down to the final sell was excellent. Ryan and Chris had me sold on the car without even seeing it. They made it a point to make me feel welcomed. Kept me well informed on the process, I knew everything that was going on. Hands down I would buy another car thru these guys again. I shopped at carmax before I came to Ourisman and you guys crushed carmax there was no competition on how you make your customers feel welcomed. I was pleased with the sales and finance team. And I'm glad I pick them to purchase my car from. I don't know about the other sales people but id work with Ryan every time. More

Best buying a new car experience ever! I was originally leasing a Kia Optima and came in to get service. I wanted to look into opting out of the lease for a new car and what the new prices I was originally leasing a Kia Optima and came in to get service. I wanted to look into opting out of the lease for a new car and what the new prices were going to be. So one I had no idea which model I wanted. All i know is I wanted a "better" car than what I had. Ben was by far the best sales man I have ever had. He could tell I couldn't make up my mind between two, but helped me figure out which direction I wanted to go with. He was very informative and I never felt so comfortable. When it came to finances and monthly payments, Erin was so helpful and informative as well. I felt comfortable the whole time. She was even able to help me with getting the price down. All I can say is if I didn't have that type of service when I was there, I would not have driven out with a brand new 2016 Kia Sorento. More

The ease of buying a hybrid My cousin referred me to Jordan and she was spot on. Jordan was kind, funny and considerate when we met, he immediately had the car ready to view and My cousin referred me to Jordan and she was spot on. Jordan was kind, funny and considerate when we met, he immediately had the car ready to view and test drive. He took his time and explained all of the Hybrid features, gauges etc.... We took the car out for a test drive and he again was giving me a tutorial of the EVO, and other modes as we drove. Upon arriving my husband join me and we began talking numbers, well no hassling with the price as it was to go to be true and we sat down and started doing paperwork. I also traded in a car and Jordan took it back and had it appraised, helped me clean it out and even took out the county sticker. I have to say this car buying experience went above and beyond exceptions and we have purchased a lot of cars in the past. I will definitely recommend Jordan Owens to anyone that is looking for a car in the future. Good Luck Jordan and Thanks for the bottom of my heart. I love this car. More

A job well done! So you are thinking about buying a Kia? Let me tell you about my experience with Ourisman Chantilly Kia Dealership. In my Opinion this is the dealers So you are thinking about buying a Kia? Let me tell you about my experience with Ourisman Chantilly Kia Dealership. In my Opinion this is the dealership to go to. From the sales men to the associate who drives your car away; when you bring it in for service you can expect to be treated like royalty from a courteous and professional staff. Why even the operator introduces herself when you call. Her name is Gabby. I have purchased two cars from Ourisman Chantilly Kia Dealership. From the moment you enter into the lot the service begins. The salesmen came out to greet us. He let us take our time as we walked around the lot; he explained the difference between the automobiles that we were interested in with total enthusiasm and knowledge. He showed a great sense of pride for the product that he sale. This was quite comforting. As we entered into the showroom we were greeted by Chris Bell he always has such a genuine smile; which makes you feel welcome as if walking into a friend's home. We shook hands. Was introduce to Billy Brown and the Royal treatment began. I never new buying a car could be so much fun. Everyone made you feel so welcomed. Silvia was on top of her game as she made suggestions about the product that would help to protect the purchase that we were about to make. I like the fact that she never pushed the product just explained the pro and cons of the warranties and let us make a decision based on the knowledgeable information that she shared. It started to rain as we were about to leave so Chris suggested that we bring the car back and have it re detailed on a sunny day. There in the service Department we met Gabby what a wonderful person she is. Gabby always greets you by name. She is very helpful rather you are there in person or on the phone. She and the other associates of the service department go above and beyond to ensure that you are pleased with the work that was performed on your automobile. The HR department deserves Atta boy for Hiring such an outstanding team of well rounded employees. For it all starts with the hiring process we commend you for a job well done Sincerely Candis and Donald Owens More

Service. Today a new emergency brake was installed under warranty on my 2014 Cadenza. James (Andrew) White provided friendly and professional customer service Today a new emergency brake was installed under warranty on my 2014 Cadenza. James (Andrew) White provided friendly and professional customer service. Thanks. David Greene More

Respected as a customer Purchased a Kia Sorento from this dealership last week. My daughter had dealt with them about a month ago and praised them for the way they treated h Purchased a Kia Sorento from this dealership last week. My daughter had dealt with them about a month ago and praised them for the way they treated her and gave her a very good deal on a new Sou. Was very happy dealing with the salesman and his manager. We have switched from a Honda family to an Kia family. More

Awesome This is my 3rd Soul I have purchased at this dealership. They are the best! They remember you as a person and not just a customer. Whether I am in fo This is my 3rd Soul I have purchased at this dealership. They are the best! They remember you as a person and not just a customer. Whether I am in for service or to upgrade I always feel appreciated and welcome. Thanks to Ashley, Jeff and Silvia for making the purchase of another Soul another great experience! More