
Ourisman Chantilly Kia
Chantilly, VA
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955 Reviews of Ourisman Chantilly Kia
A Dealership that treats you like family! If you want a dealership that truly treats you like family then Ourisman Chantilly Kia is the place for you. The ultimate experience awaits you if yo If you want a dealership that truly treats you like family then Ourisman Chantilly Kia is the place for you. The ultimate experience awaits you if you fear the stereotypes of going to a car dealer. There was absolutely no pressure at all to do anything. If you wanted to be left alone you are left alone. If you wanted info or advice it was provided with great professionalism. We could tell that manager Chris Bell took pride in the company and living up to the promise of a simple, honest, and hassle free purchase experience. He and Farooq, our salesman, were willing to do anything within reason to make us happy. We truly got the feeling that if we needed time to think, we would be able to do so without the criticism and guilt that most dealers impose upon you. We could not recommend them more highly and when it comes time to purchase another car, they will be the first people that we will consult. More
New Kia for my 40th Birthday I had been searching the internet looking at dealerships and prices for new Kia's I knew what I wanted was just looking for the best price, and with i I had been searching the internet looking at dealerships and prices for new Kia's I knew what I wanted was just looking for the best price, and with it being cold and the fact that I hate car shopping the internet was the best way. Ourisman Kia had the best prices and the friendliest people. Emails between Hal and I for about a week, he was very considerate of my work schedule which is crazy, Hal was ready when I got there and was very pleasant to work with. Erin was great with answering all my finance questions and getting me in the car that I wanted with a payment that was in the range I was looking for. I definitely would recommend this dealership to anyone looking for a new car. More
I felt like family Ashley found my girlfriend and I walking around in the ourisman chantilly lot after having just been told the car we drove up to buy in Chantilly va h Ashley found my girlfriend and I walking around in the ourisman chantilly lot after having just been told the car we drove up to buy in Chantilly va had been sold. We had driven for around an hour from Maryland to buy a car and where pretty defeated when they told us the car had been sold. It went from both of us being down to getting the best service and the most happily I have handed over that much money to anyone in my life. Ashley was incredibly helpful, sweet and just as excited for us about the car she helped us find. Jeff was incredible in working out the right payment plan. Erin was great explaining the details of the financing options and stayed on top of everything once i left, in terms of the getting me the plates for the car. The whole place really just felt like family. To be honest they were so good to me this post will look doctored. All ill say is i got a loan for over 12000 dollars and when i went back to give them my emissions inspections a few days later i took them all pastries from Starbucks and knew all of them by name. If that isn't proof of how great they were i don't know what is. I was especially very touched by how great they were since my last car purchase was the worst thing i have ever been apart of. They weren't trying to sell me, we were all working together to find a situation that was beneficial for all. It wasn't a "who'll compromise" type of situation but one of collaboration and not in the least cagey. BY FAR, THE BEST PURCHASING EXPERIENCE I HAVE EVER HAD! I really hope you take my word and experience how car buying can be as oppose to how it is. More
Our new car experience! Today we purchased a Kia Sorento 2015. Zack was a new salesmen that came to greet us. We then met the manager Chris Bell. They did not pressure us at Today we purchased a Kia Sorento 2015. Zack was a new salesmen that came to greet us. We then met the manager Chris Bell. They did not pressure us at all. They were willing to hear what we wanted in a car.They showed us three choices and we test drove one. I was sold on the color of the one I chose. My husband was interested in a red but then we chose the platinum. The salesman and the manager were very professional as we made our decision. The process to get financing was painless. Erin was very knowledgeable and professional. We enjoyed our experience and we are so excited that we made our purchase at Ourisman Chantilly Kia. Sincerely, Clifford and Linda Gregston More
Great team! Fast, fun and fair! (Even to women!!) My car was totalled 2 weeks ago and I went to several dealerships in the Chantilly Auto Park area, As a woman, I dread dealing with car salesmen. This My car was totalled 2 weeks ago and I went to several dealerships in the Chantilly Auto Park area, As a woman, I dread dealing with car salesmen. This was such a different experience. Chris Bell greeted me at the door and was so friendly and relaxed, he seemed like an old friend. We spoke on the phone and he had a couple cars waiting for me when I arrived. He asked me how much I could spend and what I wanted and made it happen. As I said to him he "worked magic" to get me rebates and into the car I loved. David Kim is beyond knowledgable about the KIA, he even set up my Bluetooth!! And even my finance guy, Bryan Whitlow was friendly, and fast. This is my 8th car, and my absolute best experience I have ever had at a dealership. They were friendly, and beyond fair with the pricing and I felt like they were really helping me into a car. I have never had a KIA and these guys taught me about the vehicle, gave me a great deal, and we actually laughed and had a good time!! I would definitely send anyone and everyone to Chris Bell and his team, they are great and I actually look forward to having my car serviced and seeing them again! More
First Kia - Love it! With a new driver in our house, it was time to start looking for a third car. We decided to check out Ourisman Kia. This was our first time considerin With a new driver in our house, it was time to start looking for a third car. We decided to check out Ourisman Kia. This was our first time considering Kia. We had an idea of what we wanted though were not feeling the need to make any immediate purchase. Warmly greeted as we entered the dealer by Ben (who became our sales rep) and what followed was the best car buying experience we have had! There was no pressure or stress in the process right down to figuring out how to get our new purchase home. What started as a window shopping trip ended up with a home delivery of our new car! I highly recommend Billy and his team at Ourisman Kia. Follow-up after delivery has also been fantastic. Looking forward to many years with our new Kia Sorento. More
Thank You KIA Chantilly! This past Saturday, I purchased my KIA Sorento from Ourisman Chantilly. I must say the experience was outstanding -- from the moment I walked in to d This past Saturday, I purchased my KIA Sorento from Ourisman Chantilly. I must say the experience was outstanding -- from the moment I walked in to driving out of the lot with my vehicle. Thank you to Chris, Hal and Erin who made a potentially difficult day pleasure, providing the highest quality service I have experienced in quite a long time. And I can't forget Zack -- thank you also. All our questions were answered, options discussed, and much laughter and enjoyment occurred. Would I recommend KIA Chantilly.....ABSOLUTELY. Thanks all for a great experience and a wonderful vehicle. More
Kia rocks! Wonderful car buying experience! Highly recommended!! Informative, attentive and friendly sales team ... ! Ken Meade- our Sales rep was a pleasure to Wonderful car buying experience! Highly recommended!! Informative, attentive and friendly sales team ... ! Ken Meade- our Sales rep was a pleasure to work with. Very knowledgeable..helpful and warm human being. On a scale of 1 to 10; 10 being excellent...I would give him a 11 ! Strongly recommended. Great car buying experience. Ben and Silvia were very helpful too ! Keep up the good work KIA team! :) More
First time purchase of a Kia I walked in on a recent Sunday afternoon (2015) and a very personable sales representative, Ashley Smith, greeted me immediately and assisted me in my I walked in on a recent Sunday afternoon (2015) and a very personable sales representative, Ashley Smith, greeted me immediately and assisted me in my purchase of a new Kia Sorento. Ashley knows her product very well and she was not pushy or insistent on any aspect related to purchasing a new car. Chris Bell, the sales manager at Ourisman Chantilly Kia was also most helpful and expedited the final processes for the sales agreement, as it was getting late. Erin Hobson was fantastic at finding me a great finance package that fit my budget. The showroom is huge and very well maintained (as well as the service area I might add). Ourisman Chantilly Kia has a large inventory from which to choose. I love my Kia Sorento. It is probably the most comfortable automobile I have ever owned, and I have owned many! It drives fabulously and handles great in snow and slush!! As I had to find out one day after purchasing my car...:) All in all, a wonderful car buying experience. A well made purchase and most importantly, a very happy customer. I encourage everyone entertaining the thought of a new vehicle to go to Ourisman Chantilly Kia. Alicia D. More
Wonderful David Kim was a pleasure to work with. This was our first experience buying a new car and we were very happy with how everything went. He was courte David Kim was a pleasure to work with. This was our first experience buying a new car and we were very happy with how everything went. He was courteous, kind, informative and pleasant throughout the process. He answered all of our questions and clearly tried to get us the best deal for what we were looking for. We are very happy with our purchase and would be excited to work with David in the future if we decide to purchase another vehicle! More