
Ourisman Chantilly Kia
Chantilly, VA
Filter Reviews by Keyword
By Type
955 Reviews of Ourisman Chantilly Kia
Car buying experience We had the pleasure of working with Ryan Phlegar last week when purchasing a vehicle for our daughter. He was excellent!! Very knowledgeable and helpf We had the pleasure of working with Ryan Phlegar last week when purchasing a vehicle for our daughter. He was excellent!! Very knowledgeable and helpful. He was not a pushy salesman and made us feel very comfortable throughout the process. We are beyond thrilled with our purchase!! The car is absolutely beautiful and we got a great price!! Erin Hobson in finance worked very hard to get us the best rate in financing and we are very happy! Thank you to Kia and their great staff for making this experience very positive. We will definitely recommend them to everyone!! Missy & Keith Hillenbrand More
New Happy KIA Customer :) I’m writing this review as a humble note of appreciation for the outstanding service I receive at Ourisman KIA, Chantilly, VA in December 2014. I wa I’m writing this review as a humble note of appreciation for the outstanding service I receive at Ourisman KIA, Chantilly, VA in December 2014. I was looking to trade my Cadillac SRX and to lease a newer vehicle. I was dreading going into a dealership from previous bad experiences. When, I 1st walked into the KIA dealership, I was greeted by a friendly staff. I was also greeted by Ken Meade in Sales. Ken had such a genuine warm smile and he was a pleasure to work with. He listened to what my wants were and never seemed pushy or desperate for a sale. His main goal was to find me something that would accommodate my needs and keep me looking stylish too. KIA has so many different options and beautiful vehicles it can be rather hard to decide which vehicle you really want. However, Ken was very knowledgeable of all the vehicles and he himself was excited about the changes KIA has made within the past years. He was patient, professional and just an overall genuine person (I can be a bit picky, so he was great). I was completely sold on the beauty, safety and warranty on the cars. I decided to go with a KIA Optima and after a day or so; I realized the Sorento would have been a better fit for me and my family. Ourisman KIA has 3 day money back (no questions asked) deal- I’m unsure how long the deal last so, please ask. Ken had mentioned this deal to me, but I thought if I returned the car there would be a problem. Total opposite!!! I returned the car and still received the same friendly service! I was in pure shock! Seemed too good to be true, but it wasn’t. I got the KIA Sorento and I love it!! Chris Bell was awesome he really made it work for me. Chris and Ken went above and beyond to make me happy. I can’t tell you how happy I was when I left. I would recommend this dealership to anyone who feels pressured walking into a dealership… This dealership has an excellent staff and everyone is so nice- just see the changes KIA has made and they have the best warranty hands down!!!... Ask for Ken Meade he is awesome!!! Sincerely, Dana S. New KIA Customer More
Outstanding Experience We had another outstanding experience at this dealership... Ryan Phlegar, Farooq Mohammed, Emmad Sherdel and Chris Bell are the reasons we keep coming We had another outstanding experience at this dealership... Ryan Phlegar, Farooq Mohammed, Emmad Sherdel and Chris Bell are the reasons we keep coming back (7 cars purchased through Oursiman). We love our Kia's and it is the personalization and care these gentlemen provide that keeps us coming back even now as we live in Chicago. I would recommend this dealership over any other in Virginia or in our case the U.S. Thanks for making our experience a great one!!! Bruce Bentley More
Definitely the best I avoid the car buying experience like the plague because often it's a long process with pushy salesmen. I went to Ourisman late last night and it was I avoid the car buying experience like the plague because often it's a long process with pushy salesmen. I went to Ourisman late last night and it was definitely the opposite. The moment I walked in Benjamin Braunstein greeted me and within minutes was able to find me a perfect match. He easily answered any questions I had and definitely made the experience awesome for my family even though it was almost close. After that Emmad Sherdel took over and helped me go through each of the options in terms I could understand and made the process painless. I didn't feel pressured or overwhelmed which is a big difference from my normal car buying experience. I'll definitely be coming back and recommending everyone I know. More
Great new car buying experience I had such a pleasurable experience purchasing a new Sorento from this dealership. Ben Braunstein, Chris Bell and Bryan Whitlow were all extremely kno I had such a pleasurable experience purchasing a new Sorento from this dealership. Ben Braunstein, Chris Bell and Bryan Whitlow were all extremely knowledgeable, friendly, and answered every question I had. More
Customer service and professionalism at its FINEST! Buying a new car is never something I loom forward to doing! Chris Bell and Mike Runfola made our buying experience not only easy but VERY comfortable Buying a new car is never something I loom forward to doing! Chris Bell and Mike Runfola made our buying experience not only easy but VERY comfortable. They're friendly approach and genuine care sets them aside from ALL other dealers. They are both an asset to your company and I would without hesitation recommend them to anyone I know looking to buy a new car. More
Best car buying experience We drove all the way from wilmington NC to buy a car from Ourisman Kia due to their friendly employees and quality service and exceptional prices. The We drove all the way from wilmington NC to buy a car from Ourisman Kia due to their friendly employees and quality service and exceptional prices. They are honest and very fair when it comes to their prices unlike the many other dealerships we went to. For that reason we felt like driving 6 hours was worth it. They treat their customers with such kindness and are always there to help in any way. I will be back to buy my next car from them. Ashley smith was awesome and was available at all times if we had questions and did a great job communicating when we were in another state. Chris Bell made sure we got the best deal and no one pressured us. Best experience I have ever had! More
Kia Rocks ! On 12/20/2014, I stopped at Ourisman Kia to test drive the new Optima. I was extremely impressed with the staff, the experience and of course the new On 12/20/2014, I stopped at Ourisman Kia to test drive the new Optima. I was extremely impressed with the staff, the experience and of course the new Optima. I had no intentions of getting a new vehicle that evening. With that being said, I left with a new Optima and I couldn't be happier ! Best Christmas ever ! My salesman, Hal was fantastic, knowledgable and very helpful. The GM, Billy Brown was awesome to work with. Thanks for making the car buying experience such a pleasure. It's easy to see why this is the #1 Kia dealership in the area. Looking forward to future business. Thanks, again Matt K. More
David S. Recently purchased a 2014 Kia Optima from Ourisman Kia Chantilly, VA. Had a great experience from start to finish. My salesperson Ryan Phlegar was v Recently purchased a 2014 Kia Optima from Ourisman Kia Chantilly, VA. Had a great experience from start to finish. My salesperson Ryan Phlegar was very knowledgable, the GM Billy Brown was great to work with on the deal, and then Silvia Aviles in finance finished up the job. Very happy with the process, and this is our second car from the same dealer in the last 6 months. More
Great We had been to Leesburg Kia the day before and really liked the Sorento but did not like the price or the salesperson (stereotypical car salesman). We We had been to Leesburg Kia the day before and really liked the Sorento but did not like the price or the salesperson (stereotypical car salesman). We went to Chantilly Ourisman the next day and enjoyed our experience and most importantly, the same equipped car at a better price. More