Ourisman Chantilly Kia

Kia Optima LX 2015- First Time Car Buyer!! First of all let me say, I spent a few months doing research on both the Toyota Camry and Kia Optima. Both cars really fascinated me and I wasn't sure First of all let me say, I spent a few months doing research on both the Toyota Camry and Kia Optima. Both cars really fascinated me and I wasn't sure which car I wanted to fully commit to. I was driving a decade old SUV and wasn't sure if a sedan was really fitting after being so used to my old car. However, upon arriving at the dealership, I fell IN LOVE with the Optima. I went early in September and spoke to a few employees about the different Kias. They were SO knowledgeable. I had gone to a few other Kia's as well as other dealerships (Mazda, Toyota, etc), but nobody knew their cars quite like Kia. Hands down, the best dealership I have gone to. My parents are big on Toyota- they have had 5-6 Toyotas in the past 20 years. It was a major change for them, but they too were convinced the Optima was the car for me. The warranty, the luxurious appeal of the car, and the spaciousness really won me over. Oh and the price ;) Our sales rep, David Kim (Young Whan) was such a dear!! He was helpful and knew exactly what he was talking about. He was a great liason between my parents and I. He knew how to make them feel comfortable, as I mentioned they were gung-ho about it Toyotas. He made a few points about his family and his own preference in cars that really just made sense. He was hilarious and easy to talk to. When we finally got to financing the car, Altman Tsang was understanding of our needs and wants without being pushy about the purchase. He asked us questions and interacted with us beyond just negotiating business. He was personable and made us feel welcome. He even practiced a little Spanish with my dad! Even though we got right to business, Altman was friendly and made it a lot easier to get through all the paperwork without dragging it out till close. Haha. It was such a lovely experience working with both David and Altman. They are a great duo! In the end, when I finally was able to move the items from my trade-in into my new Kia, An employee named Stephanie (?) helped us set up the bluetooth in the car and explained how the technology inside of the car functioned. She was a native Spanish speaker which made the conversation flow easily with my parents. She helped me pair my iPhone and showed me how the eco function worked, explained when to use it, and when not to use certain functions. She really knew her Kia facts! Overall, I would DEFINITELY recommend this Kia dealership to all of my friends and family. If it makes any difference, I went to a different Kia delearship on the same day, felt uncomfortable, and left. THIS KIA dealership however, really won me over! More

Best new car purchase ever! Three weeks ago Billy Brown had a few of his cars highlighted at the Victory Lakes Fall Festival and I saw the Kia Optima Turbo and was so impressed w Three weeks ago Billy Brown had a few of his cars highlighted at the Victory Lakes Fall Festival and I saw the Kia Optima Turbo and was so impressed with all the features at a great price. On Friday, November 7th I emailed Billy and told him I was interested in the Optima. We exchanged numerous emails and by the end of the day we had reached a price we were both comfortable with. I showed up today, November 8th and the car was all preped and ready for me to pick up. Ben Braunstein was my Sales Consultant and took care of my trade-in without an issue and expeditiously processed all my paperwork. Within a few hours I was out the door in my new Optima and could not be happier with the transaction! Billy and his whole team were the most professional none pressure applying sales team I have ever dealt with. I got the car I wanted and never once felt like I was being taken advantage of or pressured into anything. Thanks Billy, Ben and Emmad you have proven that buying a car does does not have to feel like a root canal. More

The 30000 Mile service for my 2013 Kia Sorrento After two and a half years of driving, my Kia Sorrento hit the 28000 miles and I safely scheduled a service visit. Within 10 minutes of dropping th After two and a half years of driving, my Kia Sorrento hit the 28000 miles and I safely scheduled a service visit. Within 10 minutes of dropping the vehicle I got a free loaner for 24 hours. I was informed that the car was serviced and ready for pickup by late afternoon. Returning the loaner and picking up the car after the payment was prompt and left me completely satisfied as I foresee no visits throughout the winter. Am so impressed with the loaner, Will ponder whether to buy an additional KIA RIO in the next year or so from Ourisman at Chantilly. More

Love! What a great experience.! I just leased my first Kia Opitma from Ourisman Kia in Chantilly. The entire staff was friendly, answered all my question What a great experience.! I just leased my first Kia Opitma from Ourisman Kia in Chantilly. The entire staff was friendly, answered all my questions, and went out of their way to get me in this car. I actually feel like I wasn't taken advantage of, like previous dealerships have left me. I will definitely return to Ourisman when my lease is over to purchase my next car. How's that saying go? You have good service you tell 1 person, you have bad service, you tell 15 people? Nope, not me. I'm telling every person I know about the great experience I had. Thank you Erin, Hal, and Chris! More

Exactly what I wanted! Excellent experience. Great team of professionals! Chris and Mike knew the details of the car and helped me select options. Farooq snowed me all the c Excellent experience. Great team of professionals! Chris and Mike knew the details of the car and helped me select options. Farooq snowed me all the car models to help me select the appropriate choice for my family. Emmad was also wonderful with the financing options. We love the car! More

Great car buying experience! We went in with a 2012 Jetta that we wanted to trade in. We didn't think it would be financially possible to trade in the Jetta and buy a new Kia, bu We went in with a 2012 Jetta that we wanted to trade in. We didn't think it would be financially possible to trade in the Jetta and buy a new Kia, but Chris Bell made it possible. The trade in value for our old car was exactly what we wanted, and Chris went through multiple options that we could do for buying and leasing a new Kia Sorento. We ended up buying a 2015 Kia Sorento and we couldn't be happier. Also, Altman was so helpful with the financing and made us feel very comfortable with the whole process. David was AMAZING as well. He was super friendly and informative throughout the experience. He showed us how everything worked and showed us all the different options that were available- we loved him! We would definitely recommend Ourisman Kia in Chantilly! Their wonderful! More

Great Experience! Both Benjamin Braunstein & Erin Hobson & Altman Tsang were great to work with. Super friendly, explained everything well and were able to get me a goo Both Benjamin Braunstein & Erin Hobson & Altman Tsang were great to work with. Super friendly, explained everything well and were able to get me a good deal. I love my car & left feeling confident in my purchase. Especially explaining the features on the car, Ben did a great job and was very thorough. More

Great Overall Experience and Great Car!!! My wife and I were greeted by Mike Runfola when we arrived. We were interested in test driving a KIA Optima for my wife. He immediately started asking My wife and I were greeted by Mike Runfola when we arrived. We were interested in test driving a KIA Optima for my wife. He immediately started asking questions about what we were looking for in a car to help us pick the right one to drive. We ended up test driving pretty much every different model to see which one she liked the most. Mike was very knowledgeable while riding with us and answered all of our questions. Not one time did we feel like he was pressuring us into a sale. He just let the car do the selling. When we returned and decided we liked the hybrid for my wife's commute, we began talking to Chris Bell about different financing options. He was able to lay out several different scenarios and how and why the payments worked the way they did. We were able to do an overnight test drive and we returned the next day to buy the car. We filled out the credit application and began talking with Emmad Sherdel in finance. He did a great job explaining everything during the process. This was my wife's first time buying a car so she was really nervous about the finance part. Emmad answered all of her questions and she was very pleased with our options. Overall, we had a great experience and are very excited about our new 2014 KIA Optima ES Hybrid!!! More

KIA FORTE I purchased this car for my niece and it was recommended that I visit Mike Runfola @ Ourisman KIA. Mike made the sales process go through with ease. I purchased this car for my niece and it was recommended that I visit Mike Runfola @ Ourisman KIA. Mike made the sales process go through with ease. The guy even pitched in to wash the vehicle in order to get me out the door that much faster. I have been in commissioned sales for 20 years now and Mike truly understands how to own and manage the sales process. I fully understand why he was so highly recommended. More

Toyota to Kia Crossover Fan! Buying a car has never been so fast, easy, friendly, efficient and affordable then it is at Ourisman Chantilly Kia. I have already referred this deal Buying a car has never been so fast, easy, friendly, efficient and affordable then it is at Ourisman Chantilly Kia. I have already referred this dealership and they in fact also bought a car from them! I could not have asked for a better, more caring team for my new car purchase. Thanks so much to Ryan, Gabby, Erin, and Chris! You all made my car buying experience an absolute pleasure! Pat More