Ourisman Chantilly Toyota

Rating Experience was quick. Sales person at first had me wait while he finished a text. Probably not a great impression, felt like I was not important. Asid Experience was quick. Sales person at first had me wait while he finished a text. Probably not a great impression, felt like I was not important. Aside from that a deal was made and am happy with my new Tacoma. More

The Service Was Great as Usual The service was great. Everyone I spoke to went beyond to to see I was satisfied with my service. Let's talk about my appointment time: I am not ha The service was great. Everyone I spoke to went beyond to to see I was satisfied with my service. Let's talk about my appointment time: I am not happy. It was at 7 am. I arrived on time, checked in with my service advisor. At that point I was told none of the technicians did not come in until 8 am. that meant I had to wait an hour for my car to be serviced I should have been told that by the person making my appointment especially since he know I planned on waiting. More

Great Experience I recently leased a 2019 Toyota Avalon XLE from Ourisman Chantilly Toyota. I cannot say enough good things about Denise Myers, my salesperson. She k I recently leased a 2019 Toyota Avalon XLE from Ourisman Chantilly Toyota. I cannot say enough good things about Denise Myers, my salesperson. She knew what I wanted before I did, and Fernando Sattori made the financing portion of the lease easy and pleasant. My husband and I have worked with Denise several times in the past, and she has always provided great service. We won't hesitate her or Ourisman to anyone we know who is looking to buy/lease a new car! More

Good customer service Fernando (service advisor) is very nice, friendly and knowledgeable at his work. My 1st servicing after buying my car was very good 5000/6 months mill Fernando (service advisor) is very nice, friendly and knowledgeable at his work. My 1st servicing after buying my car was very good 5000/6 months millage servicing. Fernando is awesome looking forward to always see him. More

Service Great hours of service, calls me if things pop up to be fixed and explains why. Cost is dealership pricing of course. Work has guarantee on it. Stacey Great hours of service, calls me if things pop up to be fixed and explains why. Cost is dealership pricing of course. Work has guarantee on it. Stacey was helpful in looking into a part that was covered under warranty. More

40 k maintenance When we bought the car we were under the impression that there wouldn’t be any charges for first 25000 miles routine maintenance other then that staff When we bought the car we were under the impression that there wouldn’t be any charges for first 25000 miles routine maintenance other then that staff was very courteous and the service was quick.we are satisfied More

Quick Processing Once the purchase price was agreed upon, i was out very quickly with my new car. They even worked with me so that i could come get the car the followi Once the purchase price was agreed upon, i was out very quickly with my new car. They even worked with me so that i could come get the car the following day. Salesman Terry was very nice. More

Awesome service Exceptional service not exceptional price. However, I do have peace of mind so it all works out. I have total faith and trust in Ourisman Chantilly Exceptional service not exceptional price. However, I do have peace of mind so it all works out. I have total faith and trust in Ourisman Chantilly Toyota More

Convenience Matters Ourisman and Ahmed exceeded my expectations. Great price matching of other dealers in the area and a great new 2019 Camry. Convenience of Ourisman clo Ourisman and Ahmed exceeded my expectations. Great price matching of other dealers in the area and a great new 2019 Camry. Convenience of Ourisman close to work was paramount in my not having to run around the WMA looking for the best deal. More

Great job. Quick and painless. Knew what I wanted, knew the price. Pretty much no negotiating needed. So far so good! Will come back to buy another. job. Quick and painless. Knew what I wanted, knew the price. Pretty much no negotiating needed. So far so good! Will come back to buy another. More