Ourisman Chantilly Toyota

Happiness Guaranteed!!! I simply love my 2005 Prius!!! I have been very happy enjoying and driving my Prius. Both the dealership and the service department have been extreme I simply love my 2005 Prius!!! I have been very happy enjoying and driving my Prius. Both the dealership and the service department have been extremely courteous, friendly with ultimate goal of seeing me happy. Jeff Nanfelt (and Mike Hillyard) have done a great job with great customer service. I drive in happy and drive out happy. Please continue this great service for eternity. Kudos to Jeff, Mike and eveeryone around! Thanks & Cheers! More

Please with the Exceptional customer service I've been coming to this dealership since i purchase back in 2010. The customer service is exceptional great. They greet you by your name because th I've been coming to this dealership since i purchase back in 2010. The customer service is exceptional great. They greet you by your name because they know you. More

Fantastic service department. Patrick is awesome and your service gets the job done. He serviced our Tundra and Prius and the vehicles look and run like brand new. Well done. Patrick is awesome and your service gets the job done. He serviced our Tundra and Prius and the vehicles look and run like brand new. Well done. More

Great customer service Great service! Brian was friendly and took the time to explain everything to us. He answered our questions and tried to accommodate our needs. Great j Great service! Brian was friendly and took the time to explain everything to us. He answered our questions and tried to accommodate our needs. Great job! More

Awesome staff Everytime I come here the staff is friendly and wonderful. I bought my car here and even then it hasn't changed. Very glad to have this dealership nea Everytime I come here the staff is friendly and wonderful. I bought my car here and even then it hasn't changed. Very glad to have this dealership near me. More

Great service thanks to our Service Lead and the Consierge Sean was a great Service lead and I thought the new (to me) Service Concierge service was superb and made the whole process from my calling in for a l Sean was a great Service lead and I thought the new (to me) Service Concierge service was superb and made the whole process from my calling in for a last minute appointment to paying and picking up my car an outstanding experience. Sean also followed up to ensure a slow leak in tire issue was found and resolved. A+ More

Scheduled maintenance This was my first visit to the Chantilly Toyota dealership. Brian Nguyen was very professional in setting up my maintenance and was able to answer all This was my first visit to the Chantilly Toyota dealership. Brian Nguyen was very professional in setting up my maintenance and was able to answer all the questions I had. The refreshments and coffee were nice while I waited. The service was completed to my satisfaction and also in a timely manner. A great experience, special thanks to Brian Nguyen. More

5,000 required maintenance The service team at Ourisman has always been excellent in attention and time taken for service. Making the appointment was easy and everything went we The service team at Ourisman has always been excellent in attention and time taken for service. Making the appointment was easy and everything went well. More

Great Experience with 15000 Maintenance Dropped car off last night and it was ready early this morning. Pleasant service advisor, quick check in and pick-up and great overall service experi Dropped car off last night and it was ready early this morning. Pleasant service advisor, quick check in and pick-up and great overall service experience. More

Efficient They provide the service they say they will provide and do it in a timely manner. People I dealt with were very courteous and pleasant.. They provide the service they say they will provide and do it in a timely manner. People I dealt with were very courteous and pleasant.. More