Ourisman Chantilly Toyota

Great Service They go our of their way to make sure you are happy with your service. I waited on my car in their lounge and it was a great experience. They go our of their way to make sure you are happy with your service. I waited on my car in their lounge and it was a great experience. More

Excellent Service Came in for a routine service. It was done quickly and I was out in under one hour. The car wash and concierge service afterwards is a nice touch. Came in for a routine service. It was done quickly and I was out in under one hour. The car wash and concierge service afterwards is a nice touch. Highly recommend. More

Excellent service Came in for 30K ToyoyotaCare service, emission and safety inspections on 2016 RAV4 Hybrid. Staff was knowledgeable and courteous throughout. Everyone Came in for 30K ToyoyotaCare service, emission and safety inspections on 2016 RAV4 Hybrid. Staff was knowledgeable and courteous throughout. Everyone did a great job. More

great experience all the way through It was easy to schedule an appointment online using the website, and the service team was standing by to help me once I arrived at the scheduled time. It was easy to schedule an appointment online using the website, and the service team was standing by to help me once I arrived at the scheduled time. I was kept up to date with the progress and the feedback from the technicians involved, and my advisor obtained my approval prior to addressing additional issues which were identified. Good experience and timely work! More

Great service I have been very pleased with the easy appointment process. I love that I can get a loaner car and come back later in the day after everything is com I have been very pleased with the easy appointment process. I love that I can get a loaner car and come back later in the day after everything is completed. More

Easy/Short Lease Process The team was extremely helpful, especially Denise, the sales person, and Aly, purchase manager, in helping us going through what we wanted in a reason The team was extremely helpful, especially Denise, the sales person, and Aly, purchase manager, in helping us going through what we wanted in a reasonable timely fashion. They helped us with the selection process and then paperwork so it would not be an all-day event. More

Routine oil change Took my 2015 Toyota Highlander in for an oil change. I called Tuesday morning last minute and they got me in the same day. As always, Jeff Nanfelt wa Took my 2015 Toyota Highlander in for an oil change. I called Tuesday morning last minute and they got me in the same day. As always, Jeff Nanfelt was kind and professional. The ladies at the Service Desk where I paid and checked out are very nice as well. All in all a positive experience! More

Fast service and inspection. Easy scheduling, fast service, comfortable waiting area, fresh coffee and donuts. Waited just about one hour. Car returned freshly washed. Be bac Easy scheduling, fast service, comfortable waiting area, fresh coffee and donuts. Waited just about one hour. Car returned freshly washed. Be back for 50k service More

Great technician! Was very kind and helpful...would come back simply for him! Had our car done in a timely manner and kept us updated while the service wa technician! Was very kind and helpful...would come back simply for him! Had our car done in a timely manner and kept us updated while the service was being performed! More

Lots of help. Worked with great people. Very helpful and easy to work with. The customer service was amazing. I was treated like I was buying a very expensive car. I was not pressured at al Very helpful and easy to work with. The customer service was amazing. I was treated like I was buying a very expensive car. I was not pressured at all. More