Ourisman Chantilly Toyota

Great service, efficient, on time, customer oriented I called Ms. King and set up my appointment. She greeted me on arrival and had a loaner car waiting for me. The estimate was right on and she texted I called Ms. King and set up my appointment. She greeted me on arrival and had a loaner car waiting for me. The estimate was right on and she texted me with an additional service need that the technicians discovered. She texted me when the car was ready (the time I asked for) and greeted me upon pick up. The car had been washed and wiped. It doesn't get better than that! More

Jose Romero is the guy to get My Advisor is Jose Romero and he has been my Advisor for some time. He is always nice and interested in my concerns on my car. Jose is one of the ma My Advisor is Jose Romero and he has been my Advisor for some time. He is always nice and interested in my concerns on my car. Jose is one of the main reasons I continue to come to Ourisman for my service and because of my many miles I put on my car, I'm getting service about every 2 months. Millie Kackley More

Excellent service Everyone was helpful and polite. Work is always explained and done correctly. I was offered rental car while work was done I appreciate their exper Everyone was helpful and polite. Work is always explained and done correctly. I was offered rental car while work was done I appreciate their expertise More

Outstanding Customer Service I took my car for oil change and the courtesy and the great service were the two things that always impress me. I love Ourisman Chantilly Toyota. Than I took my car for oil change and the courtesy and the great service were the two things that always impress me. I love Ourisman Chantilly Toyota. Thanks, Vic More

Excellent Customer Service Received great online, phone and personal service when I went in for service. My previous experience with their service was not acceptable, thank you Received great online, phone and personal service when I went in for service. My previous experience with their service was not acceptable, thank you for making positive changes. More

First oil change The service was fine and was ready close to the estimated time promised. The waiting room was comfortable and nice and quiet. I was surprised that som The service was fine and was ready close to the estimated time promised. The waiting room was comfortable and nice and quiet. I was surprised that someone would be checking the paperwork when I got to my car. More

Great experience I had a very good experience, Stacey King was very knowledgeable and helpful. The work was done quickly and efficiently and I was pleasantly surprised I had a very good experience, Stacey King was very knowledgeable and helpful. The work was done quickly and efficiently and I was pleasantly surprised that they comped me the rental car fee More

Wrong Car listed Great service, wonderful people...but your email says you serviced our Toyota Scion....we don't own a scion, you serviced our Venza. Hope you don't ha Great service, wonderful people...but your email says you serviced our Toyota Scion....we don't own a scion, you serviced our Venza. Hope you don't have us confused with someone else. We haven't had our work done yet, waiting on an ordered part. More

Service Good experience. Stacy was helpful and friendly. She kept me informed and let me know the price before service was complete. Thanks for everything Good experience. Stacy was helpful and friendly. She kept me informed and let me know the price before service was complete. Thanks for everything see you next visit. More

Service Jeff was very professional, explained what was needed and had it taken care of. The service department is outstanding. My vehicle work was done when p Jeff was very professional, explained what was needed and had it taken care of. The service department is outstanding. My vehicle work was done when promised. Thank you More