Ourisman Chevrolet of Rockville

Wardell Mitchell was a really good salesperson. I told him my price range & what I was looking for & he made it happened 👌🏽👍🏽👍🏽 Awesome job & man!!! him my price range & what I was looking for & he made it happened 👌🏽👍🏽👍🏽 Awesome job & man!!! More

Great Experience I felt like I learned more about the vehicles chevy has to offer. The sales representatives were able to connect with me on a personal level and not o I felt like I learned more about the vehicles chevy has to offer. The sales representatives were able to connect with me on a personal level and not once was I talked down upon. I highly suggest working with Jared and Shane, they really worked hard to get me a great deal. They made what I thought was impossible, possible More

We recently moved across the country and settled into our new home in Maryland yesterday. The last few days has been stressful and Mr. Aris Kyriakopoulos was very helpful and assisted us with finding a new v new home in Maryland yesterday. The last few days has been stressful and Mr. Aris Kyriakopoulos was very helpful and assisted us with finding a new vehicle. He was patient throughout the entire process and made sure to answer all of our questions as best he can. We definitely recommend his services. More

Shane Joaquin is the best!!We are so happy with the Shane Joaquin is the best!! We are so happy with the experience in getting our new vehicle. He was very professional and respectful. For sure we wil Shane Joaquin is the best!! We are so happy with the experience in getting our new vehicle. He was very professional and respectful. For sure we will get our new vehicles with him and Ourisman again. More

Raul and Javier are the best !! Raul and Javier helped me with the whole process and found my ideal car, I am happy with my new Honda Civic! 100% recommended. Come visit them. They Raul and Javier helped me with the whole process and found my ideal car, I am happy with my new Honda Civic! 100% recommended. Come visit them. They speak Spanish. More

We had a great experience at Ourisman. Brendan Etzel was so receptive and polite. He listened to what we wanted and worked within our timeframe. He was patient and worked to accommodate our needs. Definite so receptive and polite. He listened to what we wanted and worked within our timeframe. He was patient and worked to accommodate our needs. Definitely go there for excellent, professional and a no pressure experience. More

great deal Shopped all over but in the end I purchased from Ourisman Chevy of Rockville. They had the best deal and Frank was by far the best. Thank you Frank Shopped all over but in the end I purchased from Ourisman Chevy of Rockville. They had the best deal and Frank was by far the best. Thank you Frank More

Manipulative and impatient From my experience, the salesmen use tactics such as manipulation and gaslighting to coerce you into a making decision you don’t want to make. From my experience, the salesmen use tactics such as manipulation and gaslighting to coerce you into a making decision you don’t want to make. More

Deceptive and Unfair Sales and Financing Tactics Stay away from this one people. I came in with a good attitude and left frustrated,unhappy and in disbelief as to the experience I just had. First of Stay away from this one people. I came in with a good attitude and left frustrated,unhappy and in disbelief as to the experience I just had. First of all, they don’t listen to anything you say. Your wants and needs are totally ignored. In my experience they did not have a car I could satisfy my wants and needs . So they stuck me with a car They selected for me. no matter I could not afford it. Moreover, their was no test drive before. Peter, ran my credit before I stepped into this vehicle. By the way, this hit caused my FICO score to decrease close to 10 points.By getting me to sign that fact just went away. Next I discovered GM had nothing to do with the financing. Apparently the loan was sold immediately to a debt collector who I was introduced to abruptly. I tried to return the vehicle after showing it to my family on day 3 and manager rejected that .Finally, I want to state to everyone as a result of this transaction Ourisman left me in a much worse position financially. .I left with a monthly payment of $120 more than my current payment and an APR at least 15% higher than my current loan. Finally, I want to say a couple things about Chevrolet who apparently does not understand the definition of ethics and morals. Ourisman dealership has more than 20 complaints between 3 watchdog agencies on local and state. . As they say they make their money on the backs of innocent Americans.For consumers thinking about buying a Chevy a couple things you should know 1. They don’t have open line of communication to corporate.should you experience any difficulties .You will be directed to a customer service person who will clarify your concerns then close the dispute. This was my experience. More

HORRIBLE; complete WASTE OF MY TIME I've never stepped foot in Ourisman, and after today, I never will. Ourisman has very attractive prices on its website and im in the market for a n I've never stepped foot in Ourisman, and after today, I never will. Ourisman has very attractive prices on its website and im in the market for a new car, so throughout the day today I emailed back and forth with one of the sales associates many times. I only wanted to get her to answer one simple question: what incentives are included in Ourisman's internet prices. I asked her multiple times, asked for a detailed quote, but no luck. She refused to tell me. Seriously. She kept wasting my time and responding with "i'd like to invite you to discuss this in person - what time works best for you?". I'll give my business to a more reputable dealer. More