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Ourisman Chevrolet of Rockville
Rockville, MD
287 Reviews
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Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 287 reviews
March 04, 2020
Customer Service with Marty Gonchar I've had very mixed experiences with Ourisman Chevrolet over the last 15 years and 3 tahoes. Dealing with anyone at the previous location was great. I've had very mixed experiences with Ourisman Chevrolet over the last 15 years and 3 tahoes. Dealing with anyone at the previous location was great. But since the move its been very hit or miss. However, dealing with Marty was great. He was honest and understood the issues and kept me informed and didn't try to upsell any "recommended" services that my Tahoe didn't really need. Quality of work has always been good at Ourisman but since the move up the pike the service reps have been less than stellar. Marty is a great addition to the team there. More
by Giarraputo
Employees Worked With
Martin Gonchar (Marty)
March 03, 2020
Martin was a great service rep! He made me feel at ease when I had my Chevy Malibu at the shop more than I expected! He was knowledgeable and ALWAYS kept me updated on the progression of my vehicle. Thank when I had my Chevy Malibu at the shop more than I expected! He was knowledgeable and ALWAYS kept me updated on the progression of my vehicle. Thank you Marty! More
by martinsanchez4692
Employees Worked With
Martin, Gonchar
March 03, 2020
WORK WAS DONE IN A TIMELY MANNER overall being a first time customer the service was great and the people were extremely nice. if I decide to trade my car in ,I will come back. overall being a first time customer the service was great and the people were extremely nice. if I decide to trade my car in ,I will come back. More
by fieldsw
Employees Worked With
Martin Gonchar, Mike Baron
March 03, 2020
Customer service was great. Easy process.I had issues with my service engine light. MARTY kept me up to date with what was wrong with the vehicle, once completed, they picked me up from my residence to with my service engine light. MARTY kept me up to date with what was wrong with the vehicle, once completed, they picked me up from my residence to bring me back to dealership.. More
by boleyt
Employees Worked With
Marty Gonchar
February 29, 2020
Brought my Tahoe in for service. What a great experience. All the staff was very friendly and courteous. Martin was very knowledgeable and helpful. He kept me informed and gave me options for repairs. Very h All the staff was very friendly and courteous. Martin was very knowledgeable and helpful. He kept me informed and gave me options for repairs. Very honest and helpful. More
by Abazner
Employees Worked With
Martin Gonchar
February 28, 2020
Huge shoutout to Samson for making this experience great!! He worked with me in making this experience one to remember. Ive never seen such determination and hard work. Also would like to shoutout Pli great!! He worked with me in making this experience one to remember. Ive never seen such determination and hard work. Also would like to shoutout Plil Cooper and Sky Fosah you guys are awesome!! More
by Natisha
Employees Worked With
Samson, Phil, Sky
February 27, 2020
Purchase of an SUV The sales crew of Rob and Petro were awesome, the vehicle was as advertised and the paperwork was quick and painless. I would purchase from this deal The sales crew of Rob and Petro were awesome, the vehicle was as advertised and the paperwork was quick and painless. I would purchase from this dealership again. More
by wcfarm625
February 21, 2020
Service Experience with my Cadillac Marty did what he always does: be the best service representative he can be. he was able to allow the Cadillac to be serviced at a Chevy Dealership. A Marty did what he always does: be the best service representative he can be. he was able to allow the Cadillac to be serviced at a Chevy Dealership. And, the service given was the best in all ways: the actual work, the communication and the price. Ourisman Chevrolet is fortunate to have Marty as a key person in your service department. Steven Stryker More
by scstryker
Employees Worked With
Martin Gonchar
February 20, 2020
I'd like to say that Service Customer Consultant Martin (Marty) Gonchar was a pleasure to work with. Five star Ourisman superstar Consultant! Thank you "Marty"! (Marty) Gonchar was a pleasure to work with. Five star Ourisman superstar Consultant! Thank you "Marty"! More
by perryben1958
Employees Worked With
Martin Gonchar
January 11, 2020
I’m very satisfied with the experience. Very attentive and friendly atmosphere. My sales rep was quick and wonderful to ensure that everything went smoothly. and friendly atmosphere. My sales rep was quick and wonderful to ensure that everything went smoothly. More
by rahul1986
Employees Worked With
Aris, Cammeron
