Ourisman Chrysler Dodge Jeep RAM

Really like the approach to inter-net web pricing.....without all the fluff & buff that most of the times does not apply to the average person. Keep a straight up of the road delivered price pricing.....without all the fluff & buff that most of the times does not apply to the average person. Keep a straight up of the road delivered price for a vehicle without all the added hidden cost until you show up to talk about the great price More

Sherwin was an excellent partner in my search for a new car. I knew what I was looking for and he worked with me to get what I considered a quality deal. While the process of purchasing a new car can be car. I knew what I was looking for and he worked with me to get what I considered a quality deal. While the process of purchasing a new car can be arduous, Sherwin was courteous, friendly and was responsive to any of my concerns. He also demonstrated a command of knowledge of the car I was interested in as well as the process involved. I would give Sherwin a ten out of ten and would recommend him to anyone looking for a vehicle. More

I bought my '10 Challenger SE three years ago from Ourisman Dodge and was amazed at what a pleasant experience that was. About ten days ago, Ourisman sent an email that said that it was possible that Ourisman Dodge and was amazed at what a pleasant experience that was. About ten days ago, Ourisman sent an email that said that it was possible that I could trade my three year old car for a similar new one, despite being on a five year loan, and possible match or reduce my car payment (I later learned that this was partly due to current buying incentives, the Challengers are holding their values, and my car only had 15,000 miles). I was not thinking in terms of a new Challenger right now, and in all candor, this seemed too good to be true, but Ourisman has been good to me over the years, so I followed along. Their costs for the new Challengers had some great price reductions listed on their website. I then followed how they evaluated their trades. They also asked customers to make their own offers for their cars. I am a retired insurance co automobile accident claim handler, so I new how to evaluate cars, such as from total losses. I went ahead and guestimated the cost of their new car and the value of mine in an email, and sent it to Ourisman to see if they liked my outline as far as values, and asked what the new 60-month car payment would be? They generally accepted my evalution, and then said that my new car payment would be about $65 per month less than my present car payment! Pinch me! This can't be happening! So I washed my '10 SE and went out and drove the new SXT that I bid on, and everything came together rapidly! Selling the idea of buying a new car at a reduced monthly payment at home went well, too! So, from the time I made my email offer until I took the '13 home was 48 hours. Everyone I dealt with at Ourisman, from GM, to sales mgr, to sales rep, to finance person, parts dept and shop foreman, were all excellent to work with, this time, just the same as in 2010. I wouldn't even consider going to any other Dodge dealer. This is the Chrysler dealer to talk to, folks! More

Had a very good experience. Never felt any pressure from Dan Ipes, the salesperson I was working with and he worked hard to make sure I was getting the right discounts. Dan Ipes, the salesperson I was working with and he worked hard to make sure I was getting the right discounts. More

Jim was easy to work with. He took the time to explain and answer my questions, and did not rush me through the process. The purchasing experience was smooth and painless. I would highly recommend. A+! and answer my questions, and did not rush me through the process. The purchasing experience was smooth and painless. I would highly recommend. A+! More

It was a great experience! Jason was very willing to walk through all of the snow to show us the varying truck models. He offered us something to drink and was very polite. through all of the snow to show us the varying truck models. He offered us something to drink and was very polite. More

As a person coming in knowing exactly what I wanted, Berkley was the first to acknowledge and greet me. He showed me everything I asked for without trying to change my mind or convince me on getting so Berkley was the first to acknowledge and greet me. He showed me everything I asked for without trying to change my mind or convince me on getting something else. Berkley was able to tell me the difference between my options off hand which was very helpful when making my decision. Trading in a vehicle was great the REBATES I could have gotten more but just the positive outlook that Berkley displayed was leaving with a 200 no matter what. Great job everyone that helped and I love my new 2012 Chrysler 200. Katina and Jourden Malone More

Sales people and finance manager were very helpful and respectful. Greg was a no pressure saleman who was knowledgable about the vehicle and worked to make sure that I was satisfied. My only problem w respectful. Greg was a no pressure saleman who was knowledgable about the vehicle and worked to make sure that I was satisfied. My only problem with the dealership was the internet advertising that utilized the lowest possible price strategy - including advertising the price including all possible incentives/rebates. I believe this is somewhat deceptive and leads to fristration on the part of the customer when they come into the dealership and are then told the real price. Perhaps, advertising a price that only includes the incentives available to all with the proviso that the price can be even lower if the buyer qualifies for other available incentives would be a more honest and effective strategy. If not for the hard work of Greg to get me a great price for the car, I would never had bought the vehicle due to the misleading advertising. More

I have had a great experience with Dan Muth and Ourisman's Chrysler, Jeep, and Dodge. I received a great deal on a 2012 leftover and conducted almost the entire transaction thorough emails (I am l Ourisman's Chrysler, Jeep, and Dodge. I received a great deal on a 2012 leftover and conducted almost the entire transaction thorough emails (I am located in MA). All dealings have been very professional. I would not hesitate to recommend them. More

When I first met Mr. S. Wilson I told him that I hated buying new cars but that was the reason why I was there. He put me at ease immediately by listening to me when I told him what I was looking for and buying new cars but that was the reason why I was there. He put me at ease immediately by listening to me when I told him what I was looking for and why. He made my whole experience at his dealership happen in what appeared to be, an effortless way. I explained to him that I had been having a lot of back problems recently, including two seperate back surgeries. I had an epidural in my lumbar spine approximately three weeks prior to my visit to his dealership and I had been feeling some what better. Once I climbed into the driver's seat, of what was to become my new Jeep, I realized just how much support the driver's seat was giving my lumbar spine. I just knew I needed to buy this SUV. This SUV has dramaticly improved my quality of life in the way it supports my lumbar spine and in how it has systamaticly increased my comfort while driving. Since the purchase of my new Jeep I have received e=mails from Mr. Wilson making sure I didn't have any further questions and/or concerns. I have also received an e-mail from the service manager asking me if I would like to come to the dealership to take a tour of their service department. I can't ever remember any other dealership ever treating me this way after I drove off of their sales lot. Everyone at Ourisman Chrysler, Jeep, Dodge and Ram are awesome, Great Job, Mr. Jefferies More