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Ourisman Chrysler Dodge Jeep RAM

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.6
1,073 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
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12430 Auto Dr

Clarksville, MD

21029

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Showing 1,073 reviews

March 18, 2024

Kudos to the dealership for ensuring that my car issue was completed and didn’t cause me anything my service representative Mr Mike Porter was outstanding and extremely professional his willingness to go More

by Anthony Dyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We pride ourselves on going the extra mile for our customers. Please let us know when we can assist you again.

Helpful
February 24, 2024

Excellent service. Truck was well taken care of. Matt kept me informed of the progress More

by mike.mccleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 01, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review, Mike! We're thrilled to hear you experienced excellent customer service working with Matt. Glad he kept you informed throughout the process and was available to answer any questions you may have had. We'll pass your kind words on and tell them to keep up the great work. If you or your Ram needs anything, from routine auto maintenance to extensive repairs, we're here anytime! Thanks for supporting Ourisman and have safe travels.

Helpful
February 08, 2024

Great Service! ! Service team was able to diagnose issue and get replacement quickly. Very convenient to schedule appointment. More

by wcyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, wcyoung, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Dwayne, Steve, and Mike. Glad to hear they worked hard to quickly diagnose the issue with your Jeep and repair it. Thanks, too, for your feedback on how convenient it was to schedule an appointment. We appreciate your business and look forward to your next visit with us. Have safe travels!

Helpful
February 03, 2024

Ourisman dealership has very pleasant and comfortable environment. Their staff is not only friendly but also highly professional. Josh took time to answers all my questions and explained everything very More

by gala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Swars
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Feb 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our dealership environment pleasant and comfortable. It's fantastic to know that Josh provided you with friendly and highly professional service, taking the time to answer all your questions and ensuring you had a clear understanding. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything more we can assist you with in the future, please don't hesitate to reach out.

Helpful
February 02, 2024

Tiffany is an amazing financial manager she is very knowledgeable and will always work to get you the most favorable terms when it comes to dealing the the banks. I hope someone sees this and takes int More

by Smoov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Inoma
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Feb 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

A big thank you for choosing Ourisman for your recent car purchase! We appreciate your trust in us, and sharing your experience about Tiffany! If there's anything you need or any way we can enhance your experience, feel free to reach out. Safe travels and enjoy the ride!

Helpful
February 01, 2024

Brandon Freelump is a fantastic salesman, and the finance team was amazing so glad I came back again to get my new truck More

by G.W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Freelump
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Feb 02, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Gavin, It's great to hear that you had a positive experience with Brandon Freelump and that the finance team made the process smooth for your new truck purchase. We appreciate your business here at Ourisman of Clarksville and look forward to seeing you soon!

Helpful
January 09, 2024

Great service! ! Karon, Josh, Tiffany, and Takeya went above and beyond to help me!! A great team of people!! More

by Kaileah77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karon, Josh D., Tiffany (Finance), and Takeya
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Jan 10, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

We're glad to hear that you had a positive experience with the service provided by Karon, Josh, Tiffany, and Takeya! It's always wonderful to receive excellent customer service, and it sounds like we went above and beyond to assist you. If you have any more feedback or if there's anything else you'd like to share, feel free to let me know. We appreciate your business here at Ourisman CDJR of Clarksville!!

Helpful
January 08, 2024

Michelle Scott, Ouirsman Chrysler, Dodge, Jeep and Ram in Clarksville, MD is a consummate professional. More

by christopher parris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scott
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Jan 10, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Christopher, It's fantastic to hear that you had a positive experience with Michelle Scott at Ourisman CDJR in Clarksville, MD. Recognizing consummate professionals like Michelle is important, as it reflects their dedication and commitment to providing excellent service. If you have any more feedback or if there's anything else you'd like to share about your experience, feel free to reach out to us.

Helpful
December 27, 2023

Had my truck for several days for a quick repair because they were under staffed. More

by Mmichellebonk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Catron
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

We apologize for the length of time your truck was in for service. Your feedback is invaluable, and we're working on adding quailified technicians to our service department to keep up with the demand. Please contact Dave Bellucci, our service director, dbellucci@ourismancars.com with any other concerns.

Helpful
December 18, 2023

Great Service from the whole team. My service advisor is very helpful and and explained well on the things that needs to be done. More

by Rama
Recommend Dealer
Yes
Employees Worked With
Matthew Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, David Bellucci
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Dec 21, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, Rama, for your 5-star review! We're pleased to hear you experienced great service from Matthew, David, Matt, and the rest of our courteous and professional team. Glad they took the time to answer your questions and communicated with you throughout the service process. We value your business and look forward to welcoming you back. Enjoy the upcoming holidays and drive safe! :)

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