Steve Rittter
Service Writer
Ourisman Chrysler Dodge Jeep RAM
12430 Auto Drive
Clarksville, MD 21029
75 Reviews
Write a Review75 Reviews of Steve Rittter
February 08, 2024
Great Service! ! Service team was able to diagnose issue and get replacement quickly. Very convenient to schedule appointment. ! Service team was able to diagnose issue and get replacement quickly. Very convenient to schedule appointment. More
Other Employees Tagged: Dwayne Bridget, Mike Porter
September 01, 2023
Great service and sales department. I am completely satisfied on the way they handled my truck service I am completely satisfied on the way they handled my truck service More
Other Employees Tagged: Dwayne Bridget, Mike McFadden, Joey Catron, Leonie Null , David Bellucci
July 26, 2023
Extremely professional - had the parts which were needed, scheduled the service and got it done on time. scheduled the service and got it done on time. More
Other Employees Tagged: Dwayne Bridget, Mike McFadden, Joey Catron, Leonie Null, Kevin Gilbert , David Daniels
July 26, 2023
This dealer is understaffed and over booked. Had my car towed in and didn't have someone even glance at it for a week. Took two weeks to begin a repair, which ended up only taking a couple hou Had my car towed in and didn't have someone even glance at it for a week. Took two weeks to begin a repair, which ended up only taking a couple hours. Out a bunch of money on a rental. More
Other Employees Tagged: Joey Catron
July 21, 2023
Always have my cars serviced here. Nice staff and very patient with answering any questions! Nice staff and very patient with answering any questions! More
Other Employees Tagged: Dwayne Bridget
June 25, 2023
Outstanding service-top flight professionals-just the best I’ve seen. I highly recommend this dealership. best I’ve seen. I highly recommend this dealership. More
Other Employees Tagged: Dwayne Bridget
June 20, 2023
Never have been good. Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days and they said no. Then when I went to pick it up they tried to give me the wrong truck back. Had to reschedule. Went to have warranty work done on the front end and they stripped the bolts. Had to go back again. Took them 5 weeks to get the parts. Bad customer service........ More
Other Employees Tagged: Dwayne Bridget, Mike McFadden, Joey Catron, Leonie Null
December 27, 2021
Took my 2018 Grand Cherokee in for Media Diagnostics. The Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is ab Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is about an hour drive from my home to the Dealership. Six days later in the morning, they call to let me know the part came in. Later that afternoon they called to let me know the vehicle was ready. I had an Extended Warranty that they sold me when I bought the Vehicle. They handled everything. The part was covered under the extended warranty and all I had to pay was the deductible. I found it very satisfying dealing with Ourisman CJDR of Clarksville. More
Other Employees Tagged: Dwayne Bridget