Steve Rittter

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're thrilled to hear that the maintenance of your Jeep Grand Cherokee was smooth and worry-free. Doug will be so pleased to know his knowledge and exceptional customer care made a positive impact. We appreciate your kind words and look forward to assisting you again in the future!

Ourisman Chrysler Dodge Jeep RAM responded

Kevin, Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that everything was delivered as promised. Our team takes pride in providing professional service, and it means a lot to know you would recommend us to others. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything more we can do for you!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're glad to hear that Steve was able to assist you with the warranty work and that you were happy with the overall service, even while out of town. It’s always our goal to make repairs as smooth and efficient as possible. We appreciate your feedback regarding the loaner vehicles and the dashboard reset. We apologize for any inconvenience this caused, especially with the dashboard settings. We'll be sure to address this with our team to prevent it from happening in the future, and we’ll continue working on ways to improve the availability of loaner vehicles. Thank you for choosing us, and we hope to have the opportunity to assist you and your wife again in the future!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your glowing review! We're delighted to hear about your positive experiences with our advisor team and service staff. It's wonderful to know that our commitment to quality, professionalism, and customer satisfaction has made a lasting impression on you over the past 11 years. Your continued trust and loyalty mean the world to us. If there's anything more we can do to make your visits even better, please let us know. We're here to help!!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're glad to hear that you're happy with the quality of service and our courteous staff. It's great to know you'll continue to trust us with your Ram's maintenance. If you ever need anything or have any questions, we're here to help. Thanks again for choosing Ourisman CDJR of Clarksville!!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us! We are delighted to hear that you received excellent treatment throughout your maintenance visit. Your satisfaction with your car purchase and our service means a lot to us. We look forward to assisting you again in the future, whether it's for maintenance or a new car purchase. Safe travels, and thank you for being a valued customer of Ourisman Clarksville!!

Ourisman Chrysler Dodge Jeep RAM responded

Hi Robert, Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with the Ourisman service team at Ourisman CDJR in Clarksville. It's wonderful to know that we were able to resolve all the issues with your Dodge Durango and perform the recommended maintenance to your satisfaction. We truly appreciate your recommendation and your trust in our dealership. Your feedback motivates us to continue providing top-notch service. If there's anything more we can assist you with, please don’t hesitate to reach out. Thanks again for your support and for being such a valued customer!!!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, wcyoung, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that working with Dwayne, Steve, and Mike. Glad to hear they worked hard to quickly diagnose the issue with your Jeep and repair it. Thanks, too, for your feedback on how convenient it was to schedule an appointment. We appreciate your business and look forward to your next visit with us. Have safe travels!

Ourisman Chrysler Dodge Jeep RAM responded

Hi Paul!! Great to hear that you've had positive experiences with Ourisman CDJR of Clarksville for the past 30 years, and you're happy with the service we provide for your vehicle. Loyalty to a dealership can often be a testament to their consistent quality and customer care. If you have any specific questions or if there's anything else you'd like to share or discuss about your experience, feel free to let me know! Thank you again for 30 years of using our services!!!

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much! Our top priority is excellent customer service, and we're grateful you experienced that throughout your service visit.