Ourisman Chrysler Dodge Jeep RAM

Very Efficient I needed an oil change and was told it would be 2 hours but come back after 3 for a shorter wait. Excellent time management! I needed an oil change and was told it would be 2 hours but come back after 3 for a shorter wait. Excellent time management! More

Excellent all-around John Treat and other members of the Ourisman Jeep staff are the epitome of high quality customer service. Having been in retail sales for a number of John Treat and other members of the Ourisman Jeep staff are the epitome of high quality customer service. Having been in retail sales for a number of years, the relationship building and attentiveness that John and others showed was top notch and very professional. From the first greeting to meeting the key people in the service department, everyone was friendly, informative, and first class. More

Great experience If you’re new buyer looking to purchase, I highly recommend that you go to ourisman in clarksville. The salesperson that helped me purchase my new and If you’re new buyer looking to purchase, I highly recommend that you go to ourisman in clarksville. The salesperson that helped me purchase my new and first Ram truck was John Treat. He was very knowledgeable and helpful and friendly. My experience with him went very smoothly and didn’t felt rushed our forced to buy. He was also a great storyteller. More

Mike McFadden is an asset I have been coming to this dealership for about a year now and I can say I had satisfactory service for the first time. Mike McFadden was professiona I have been coming to this dealership for about a year now and I can say I had satisfactory service for the first time. Mike McFadden was professional and courteous. Four stars because of the misquoted price and the debacle over advantage points but that’s all Ourisman. You can never really walk out of there without feeling fleeced. Four more years of Jeep ownership and I can switch back to a Mercedes, where customer service is done right. I can’t wait. More

Great experience! Great place to buy car, Karen was great from the beginning, very helpful from the start to make it an easy process for me to be able to buy my truck. Great place to buy car, Karen was great from the beginning, very helpful from the start to make it an easy process for me to be able to buy my truck. Everything at the dealership, from start to finish, went easy, smooth and felt they were very honest with me. I would definitely recommend buying car her! More

Routine Service that’s far from Routine At Ourisman CJDR in Clarksville they always provide the best Service experience! Fast, friendly and quality I will not go anywhere else, Mike Catron r At Ourisman CJDR in Clarksville they always provide the best Service experience! Fast, friendly and quality I will not go anywhere else, Mike Catron runs a 1st class service department! More

Recall fix I'm satisfied with the work they did on the recall however in dissatisfied on the work that should have been done for a service shifter error that is I'm satisfied with the work they did on the recall however in dissatisfied on the work that should have been done for a service shifter error that is a TSB from jeep. This should have been addressed by jeep More

Great Customer Service Purchased out of state and the whole process was very seamless. I worked with Jason Kerr who was stand-up and fantastic. I flew in and they picked me Purchased out of state and the whole process was very seamless. I worked with Jason Kerr who was stand-up and fantastic. I flew in and they picked me up. I arrived at the dealership and was on my way in about 30 minutes. Couldn't be happier with the minivan and the service. I had a little issue with my tags (being out of state) and Danny from the dealership heard me out and got it fixed within the day. Would definitely recommend my friends buy out of state for the price and service. More

Service I brought my Pacifica in for a recall issue and oil change. Was told that it would take about 2 hrs so I brought a book with me. While waiting, I rece I brought my Pacifica in for a recall issue and oil change. Was told that it would take about 2 hrs so I brought a book with me. While waiting, I received an email from manufacturer indicating there was an additional recall issue. At checkout, I finally noticed the email and asked service writer about it. He showed me on the invoice where they had already taken care of it. I was relieved and pleased that I would not have to come back later or wait additional time. Overall, it was less than 2 hrs. They have a friendly staff and clean, comfortable waiting areas. I would highly recommend this place. More

Repeat Customer I have been using this dealership for many years and over the ownership of many Chrysler/Jeep products. It's great to see the same folks each time I g I have been using this dealership for many years and over the ownership of many Chrysler/Jeep products. It's great to see the same folks each time I go in and the service is always excellent. Thanks to my advisor Mike M. More