Ourisman Chrysler Dodge Jeep RAM

Excellent Service I recently purchased a new Jeep and was very happy with the service. Ace did an awesome job helping me purchase my Jeep. He listened to what I was loo I recently purchased a new Jeep and was very happy with the service. Ace did an awesome job helping me purchase my Jeep. He listened to what I was looking for and found my Jeep. Kevin in finance also gave great service. He kept me involved during the whole process. More

Enjoyable Experience The staff at Ourisman was extremely helpful, easy to work with and never pushy. My first car purchase was a good one. I would highly recommend this de The staff at Ourisman was extremely helpful, easy to work with and never pushy. My first car purchase was a good one. I would highly recommend this dealership! More

Great buying experience Was a very good buying experience. I was happy from start to finish. I drove 3 and a half hours to get the truck. It was worth the trip Was a very good buying experience. I was happy from start to finish. I drove 3 and a half hours to get the truck. It was worth the trip More

Pretty painless first time car buying experience Called to see if the car was at the dealership, and 2 hours later, Jason had the car ready for a test drive. Car was purchased and on my way home in Called to see if the car was at the dealership, and 2 hours later, Jason had the car ready for a test drive. Car was purchased and on my way home in 2 hours. Jason was warm, personable, NEVER PUSHY (much appreciated). He's been salesperson of the month every month going back to 2012. He answered all my questions and made the entire process professional and pain free. My biggest disappointment was with the final business of financing. I had received a quote for financing through my own banking institution and asked the business office to get us various quotes for financing at a range of options. When I got back to do the final paperwork, they presented only ONE financing option with one institution and not at the ranges I requested. In addition, they opened an account and made me a credit union member at a financial institution I did not ask for. It was VERY OFF PUTTING. I asked him to run the options again and show all of the various institutions he received finance options from and learned we would save .25% by doing direct debit through the credit union they were pushing me towards. Even more off putting is at NO POINT did he ask if I wanted their financing or to proceed with my own financing I had secured. In my opinion, the business manager had one job, and he was not very forthright with me. Aside from the final business, I am really pleased with my experience, but do certainly urge customers to read all the fine print and keep your ears open when it comes down to the final deal. If you can, definitely ask for Jason! More

it was very very good Jason thank you I was in and out in no time the whole crew was excellent I purchased a jeep Cherokee 2015 and I'm very satisfield thank I was in and out in no time the whole crew was excellent I purchased a jeep Cherokee 2015 and I'm very satisfield thank More

My recent service call This is a first class dealership All of the service team are knowledgeable and friendly. They go out of their way to make sure you are satisfied. The This is a first class dealership All of the service team are knowledgeable and friendly. They go out of their way to make sure you are satisfied. They explain what was done to your vehicle and why. Dwane is the best!! More

Fast and thorough Great service, quick, excellent consultation... I come to this service center all the time because they are friendly, professional, and always provide Great service, quick, excellent consultation... I come to this service center all the time because they are friendly, professional, and always provide top notch work on my vehicle. More

Best sales experience ever! So I initially went to another dealer before finding Ourisman and working with Q and Ace. The other dealer was your typical work the numbers kind of So I initially went to another dealer before finding Ourisman and working with Q and Ace. The other dealer was your typical work the numbers kind of dealer, so I left searching for a better deal. I then found Ace who from start to finish was exceptional in all aspects of the deal. I ordered a new Jeep Wrangler and the process was smooth, the pricing was straightforward, and all my questions were answered thoroughly. When the Jeep arrived closing the deal went smoothly using my bank and terms. I couldn’t have asked for a better experience, better price, and better vehicle. It’s perfect. Thanks! More

Super patient, worked with us allll day We came to Ourisman because of it’s large inventory, offer and location. Jason was awesome. He accommodated text and email prior to our visit. Helped We came to Ourisman because of it’s large inventory, offer and location. Jason was awesome. He accommodated text and email prior to our visit. Helped me narrow an offer to a point of coming in, and patiently helped us change to a completely different vehicle. It took me all day to decide and mull things over, but he hung in there with me. I appreciate all he did for us and couldn’t have asked for a better experience. More