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Ourisman Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
292 Reviews
Serving Baltimore, Towson, Glen Burnie, and Dundalk, Maryland for years, Ourisman Chrysler Dodge Jeep Ram of Baltimore is a dealership focused on delivering superior customer service. If you're looking for an excellent selection of new and used cars for sale, Ourisman Chrysler Dodge Jeep Ram of Baltimore is the place to go. Since we're part of the Ourisman Auto Group, you can expect more from every single department at our auto dealership. Not only will you discover the latest models, but also the genuine and straightforward customer service you want while navigating the car-buying process. To learn more about our amazing lineup of competitively-priced new and used vehicles, visit our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM
Sunday Closed - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 292 reviews
March 25, 2022
I would like to add to my previous review. I was having some difficulties in setting up an app for my new Jeep. My salesperson (Kathy McKinney) and the tech specialist Ashlyn) worked above an I was having some difficulties in setting up an app for my new Jeep. My salesperson (Kathy McKinney) and the tech specialist Ashlyn) worked above and beyond to help me solve the issue. This is not a dealership that drops you once the papers are signed. I feel confident that should I require anything further they would do all in their power to help. That is rare in today's world. More
by JEEPGIRL
Employees Worked With
Ed Wheaton
March 20, 2022
Nothing but good things to say about this dealership. Kathy McKinney in sales is a gem. Very knowledgeable and courteous. Some dealerships can come off as pushy. Not this one. Jon (sales manager) went ab Kathy McKinney in sales is a gem. Very knowledgeable and courteous. Some dealerships can come off as pushy. Not this one. Jon (sales manager) went above and beyond to get me a really good deal I recommend this team wholeheartedly. More
by JEEPGIRL
Employees Worked With
Ed Wheaton
March 17, 2022
This our second time working with this dealership and our second with Kathy McKinney. 5 stars for both and Kathy is a dream to work with. She really cares !!! Thank you all so much !!! The Laings highly rec second with Kathy McKinney. 5 stars for both and Kathy is a dream to work with. She really cares !!! Thank you all so much !!! The Laings highly recommend!!!! More
by PATTY.LAING
Employees Worked With
Kathy McKinney is amazing
March 16, 2022
I requested price quotes for two cars. I never heard from them on either. I submitted multiple requests on each car. Never heard from them. I wouldn’t waste my time with this dealer. I never heard from them on either. I submitted multiple requests on each car. Never heard from them. I wouldn’t waste my time with this dealer. More
by kirkfstockton
Employees Worked With
Ed Wheaton
March 14, 2022
Kathy and mangers are great! My factory order came in only 3 weeks very happy with this company and all they have done to help get my vehicle they way I want it. My factory order came in only 3 weeks very happy with this company and all they have done to help get my vehicle they way I want it. More
by Costas1975
Employees Worked With
Kathy
March 02, 2022
Miss Kathy was great! She worked to get me what I wanted for my trade in and her manager Jon gave me over 1000 in coupons for being a loyal customer! She worked to get me what I wanted for my trade in and her manager Jon gave me over 1000 in coupons for being a loyal customer! More
by darla77df
Employees Worked With
Mel
