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Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Bowie, MD
437 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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438 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
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May 01, 2025
I will never buy a car from this dealership again. They sold me a $52,000 vehicle without even performing a basic oil change. When I drove off the lot, the car was already at 30% oil life. That’s unac They sold me a $52,000 vehicle without even performing a basic oil change. When I drove off the lot, the car was already at 30% oil life. That’s unacceptable, especially considering this is the second vehicle I’ve purchased from them. You’d expect better treatment and attention to detail for such a significant purchase—and from a repeat customer no less. I’m extremely disappointed with the service and lack of care. I strongly advise others to take their business elsewhere. More
by Doncurtis0713
Employees Worked With
February 19, 2025
Went in early for my appointment an Tony help me right away. An got me in an out in about to minutes customer service was great. away. An got me in an out in about to minutes customer service was great. More
by chris198116
Employees Worked With
December 18, 2024
Paul Carroll was very helpful in servicing my Jeep. Explained every thing clearly and complete. Explained every thing clearly and complete. More
by Kgj0528
December 10, 2024
Great customer service! ! I was very satisfied with the representatives at this location. Would highly recommend. ! I was very satisfied with the representatives at this location. Would highly recommend. More
by Keith
December 04, 2024
I highly recommend this dealership. Excellent service, very skilled. Everyone was a pleasure to deal with. Excellent service, very skilled. Everyone was a pleasure to deal with. More
by bobby.l
Employees Worked With
November 11, 2024
My service advisor David was very attentive and addressed all of my concerns and answers all of my questions. David and the rest of your service team turned my vehicle around quicker than estimated. Th all of my concerns and answers all of my questions. David and the rest of your service team turned my vehicle around quicker than estimated. Thanks everyone.. See you all again for future service. More
by Size6teen
November 03, 2024
I bought a 2017 jeep cherokee 5 weeks ago from Ourisman Jeep in Bowie (it will came with a limited warranty for 2 months that excludes brake pads and rotors). My brakes starting squeeling and they just tol Jeep in Bowie (it will came with a limited warranty for 2 months that excludes brake pads and rotors). My brakes starting squeeling and they just told me to replace all 4 pads and rotors will cost $2,400! Are you kidding me? Has anyone paid that much for a brake job? And even though I had a service appointment scheduled, it took them over 3 days to give me the estimate. Need less to say, I will NEVER buy another vehicle from this dealer nor will I have them service the vehicle - ever! I love the Jeep but this is absurd. More
by jmmkc
October 19, 2024
Excellent service and respectful of my time. Pays attention to details. I would recommend this service to anyone. Pays attention to details. I would recommend this service to anyone. More
by Ree
