Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Andrea was fantastic. Knowledgeable, and provided great customer experience. She was single handedly answering phones and acknowledging each customer as the other tech appeared to be having a personal con customer experience. She was single handedly answering phones and acknowledging each customer as the other tech appeared to be having a personal conversation on the phone. More

Leak in Cab underneath backseat of 2017 Rebel! Fixed now!! now!! More

Check engine light. Problem fixed overnight. Natasha took great care my Jeep! Thanks! great care my Jeep! Thanks! More

Excellent customer service. Great working with James. I've worked with him before and he's the best! I waited at the dealer and was able to work, remotely, to get my mission accomplished in an excellent I've worked with him before and he's the best! I waited at the dealer and was able to work, remotely, to get my mission accomplished in an excellent environment. More

I'm very pleased and satisfied as always with the service team of Natasha Tennessee! You'll are always on point thanks Andrea & Jim for your service!! team of Natasha Tennessee! You'll are always on point thanks Andrea & Jim for your service!! More

The customer service was better than all the times Ive been here. Even the wait time was better. James kept me posted on the status of my vehicle. been here. Even the wait time was better. James kept me posted on the status of my vehicle. More

I appreciate and love💘 the top-notch service your team provides! The team members and service techs are friendly and accurate in their diagnosis. Great!👌 😍 provides! The team members and service techs are friendly and accurate in their diagnosis. Great!👌 😍 More

Great customer service! I was over 15 mins late coming Great customer service! I was over 15 mins late coming in for my scheduled maintenance… I called the service department to see if it was okay. Mr. M Great customer service! I was over 15 mins late coming in for my scheduled maintenance… I called the service department to see if it was okay. Mr. Martin (James) was so nice over the phone… he said sure you can come in but I might have to wait a little longer. I was very grateful as I was getting on the road the next day. And guess what? The service was still great ave it was pretty quick (in my eyes). More

In a service department as busy is this one is, Rochelle Sabino made me feel as my vehicle was her top priority. The dealership can be justifiably proud of how she represents them to the customers. Sabino made me feel as my vehicle was her top priority. The dealership can be justifiably proud of how she represents them to the customers. More

Great customer service from the entire team! Rachel was excellent and service crew was expedient yet very thorough! For what I need done the price was quite fair! excellent and service crew was expedient yet very thorough! For what I need done the price was quite fair! More