Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

I went in for an oil change, and worked with James Martin in the service department. He was great to work with and patient with my questions. I will be reaching out to him whenever I need assistance in the in the service department. He was great to work with and patient with my questions. I will be reaching out to him whenever I need assistance in the future. More

This dealership is good / Good customer service Nice people keep up the good work /Special Thanks to the Service Department/ Jennifer Thanks for everything 🤗 This place ROCK'S!!! people keep up the good work /Special Thanks to the Service Department/ Jennifer Thanks for everything 🤗 This place ROCK'S!!! More

Just a super good experience! since my first visit, the staff in service has worked very hard to take care of my vehicle needs! Ourisman has been the best experience and would not take my vehicle any place staff in service has worked very hard to take care of my vehicle needs! Ourisman has been the best experience and would not take my vehicle any place else. More

Friendly staff, kept me in the loop of what was going on, prices are a bit high but that expected for a dealership. Will return. prices are a bit high but that expected for a dealership. Will return. More

The Service Department at Ourisman is very thorough and friendly. I appreciate James. He follows through on what he says and communicate the results. Thank you James! friendly. I appreciate James. He follows through on what he says and communicate the results. Thank you James! More

I’ve been to the Jeep dealerships in Waldorf and Camp Springs MD, this one in Bowie is by far the best. For me personally it all starts with customer service, everyone was very pleasant and helpful from Springs MD, this one in Bowie is by far the best. For me personally it all starts with customer service, everyone was very pleasant and helpful from beginning to end. Now of days it’s all about the little things, I was properly checked in, I was called about my vehicle and what it needed, everything was thoroughly explained with a smile. Customer service is a lost art for some but not for this location. More

I can honestly say, that the service department is great. I’ve been working with Rochelle, who is awesome!!!! !! I find her to be very knowledgeable and, she always provides the best customer service ever. S I’ve been working with Rochelle, who is awesome!!!! !! I find her to be very knowledgeable and, she always provides the best customer service ever. She is truly an asset to Ourisman Jeep in Bowie. I had an ongoing issue with my Jeep, she promptly brought the Service Mgr in. I was given a loaner while he deep dived the issue and resolved it. It’s that type of partnership and expertise that makes this business great!!! A+ in my book. More

Excellent reception. Excellent phone communication on estimate. James Martin expedited the part so I got our Jeep back sooner than I expected. He saved me from needing to borrow another vehicle. So, man estimate. James Martin expedited the part so I got our Jeep back sooner than I expected. He saved me from needing to borrow another vehicle. So, many thanks. Not happy with the price of the part, but that is due to manufacturer greed. More

I was treated well and would return. My service advisor James gave the time attention that I needed in getting the work completed on my vehicle that I needed. James gave the time attention that I needed in getting the work completed on my vehicle that I needed. More