Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Bowie, MD
438 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
My experience was excellent! My service coordinator, Tanya, was amazing and extremely helpful. She was also super nice and welcoming. Thank you all for the great service! Tanya, was amazing and extremely helpful. She was also super nice and welcoming. Thank you all for the great service! More
Good Service on the oil change. I hope to have this jeep for a long time. I was in and out in 90 minutes and was able to complete my 10,000 steps while waiting, for a long time. I was in and out in 90 minutes and was able to complete my 10,000 steps while waiting, More
Service was started at my appointed time and the oil change was done in a timely manner. Excellent service. Rochelle is a great customer rep change was done in a timely manner. Excellent service. Rochelle is a great customer rep More
Mandy was terrific...appointment time kept to what was scheduled. Parts in stock. Problems fixed perfectly. Mandy said it would be 2 hours..kept her word! EXCELLENT SERVICE...highly recommend. scheduled. Parts in stock. Problems fixed perfectly. Mandy said it would be 2 hours..kept her word! EXCELLENT SERVICE...highly recommend. More
Friendly, professional and courteous staff. Willingness to listen to my concerns and provided a resolution. Vehicle was ready and clean when I came to pick up. to listen to my concerns and provided a resolution. Vehicle was ready and clean when I came to pick up. More
Scott Donaldson knows how to handle the problems, whether it be unsatisfactory service from other dealers or FCA . He's one step ahead to keep the customer happy. And my service adviser, Mandy Smith, handle it be unsatisfactory service from other dealers or FCA . He's one step ahead to keep the customer happy. And my service adviser, Mandy Smith, handled the write up and advised me of everything with excellence. More
Excellent service from start to finish. Service Adviser Excellent service from start to finish. Service Adviser kept me informed until they found and corrected the intermittent problem that I was having Excellent service from start to finish. Service Adviser kept me informed until they found and corrected the intermittent problem that I was having with my Dodge Journey. More
Had an electrical. Serve was prompt and they did a good job of keeping me informed. It was a little expensive for what I had done, but I didn't have much of a choice. job of keeping me informed. It was a little expensive for what I had done, but I didn't have much of a choice. More
Ms. Roshon...(I hope I spelled her name correctly) took care of me & my Jeep. She kept me informed of what my car needed or did not need including if that part was still in good condition or not for a 60 care of me & my Jeep. She kept me informed of what my car needed or did not need including if that part was still in good condition or not for a 60,000 mile check- up. I really appreciated her help. More
I appreciate the awesome customer service I received while there to get my oil changed. Thank you for your quick, expedient service! Also, the waiting room was clean with everyone socially distancing. while there to get my oil changed. Thank you for your quick, expedient service! Also, the waiting room was clean with everyone socially distancing. More