Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Rochelle was very helpful. She was courteous and professional. She made my process enjoyable. Rochelle is an asset to you company. Sincerely yours, Toussaint Wallace professional. She made my process enjoyable. Rochelle is an asset to you company. Sincerely yours, Toussaint Wallace More

Always a pleasure to work with them, which is saying a lot when you only see someone when there is a problem with your car. I have had experiences at other Dodges that has been terrible and this one is al lot when you only see someone when there is a problem with your car. I have had experiences at other Dodges that has been terrible and this one is always great. They are not my closest dealer, but they are the one I will always go to for service. More

Excellent Customer Service I recently took my 2017 Dodge Ram in for warranty work and Tanya was my service department poc. She was excellent in regards to making sure she under I recently took my 2017 Dodge Ram in for warranty work and Tanya was my service department poc. She was excellent in regards to making sure she understood what needed to be checked and in fact was able to have the work done to my truck within a few hours. It makes me feel like I was cared for and the explanation and follow-up when I picked up the truck was what I expected. Great customer service. More

Service was quick and efficient. Rochelle is an amazing Service Advisor. Very friendly and keeps you informed. Timely and accurate pricing. Very nice dealership with friendly and professional staff. Service Advisor. Very friendly and keeps you informed. Timely and accurate pricing. Very nice dealership with friendly and professional staff. More

Great friendly I will be back for my next service check up thanks for making my time there go by quick everyone was very helpful and smiling. Thanks! I will be back for my next service check up thanks for making my time there go by quick everyone was very helpful and smiling. Thanks! More

Staff was courteous and great service.Everyone was Staff was courteous and great service. Everyone was polite. I came in on a weekday and I was finished promptly. I will visit the Bowie location again Staff was courteous and great service. Everyone was polite. I came in on a weekday and I was finished promptly. I will visit the Bowie location again More

That's how you do it Went in for Unscheduled oil change. I was in and out under 2hrs coundn't believe it Thanks to the whole service team. I will be back Went in for Unscheduled oil change. I was in and out under 2hrs coundn't believe it Thanks to the whole service team. I will be back More

This was a good experience Thanks for the opportunity to make an appointment for an oil change. It beats the last time I came in and waited in the waiting area for over 3 hours. Thanks for the opportunity to make an appointment for an oil change. It beats the last time I came in and waited in the waiting area for over 3 hours. The shuttle (and driver) were great! The entire time taken was no more than 2 hours and I was at home working, all but about 20 minutes of it, More

RAM OWNER went in for an unscheduled oil change. was done in an hour. great job. Ms. Rochelle Sabino (asst. service mgr) was very customer orientated , friendly went in for an unscheduled oil change. was done in an hour. great job. Ms. Rochelle Sabino (asst. service mgr) was very customer orientated , friendly and kept me informed of the progress. More

RECALL REPAIR I PURCHASED MY VEHICLE FROM ANOTHER DODGE DEALER WHICH I WILL NOT NAME OR EVER RETURN TO. THE FOLKS AT OURISMAN WELCOMED ME WITH OPEN ARMS AND I MEAN I PURCHASED MY VEHICLE FROM ANOTHER DODGE DEALER WHICH I WILL NOT NAME OR EVER RETURN TO. THE FOLKS AT OURISMAN WELCOMED ME WITH OPEN ARMS AND I MEAN ALL THE FOLKS FROM THE CLEANING LADY TO SERVICE WRITER, PARTS PERSONEL MECHANICS JUST PASSING BY, SALESMEN AND THE GAL WHOM DELIVERED MY TRUCK TO ME AFTER SERVICE. I NOT BE MORE SATISFIED WITH QUALITY OF WORK AND CLEANLINESS OF TRUCK AFTER WORK WAS FINISHED. YOU COULDN'T TELL ANYONE HAD BEEN WORKING ON THE TRUCK FOR OVER THREE HOURS. NO GREASY FOOT PRINTS OR FINGER PRINTS. NICE JOB. MANAGEMENT SHOULD BE PROUD. More