Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Friendly and caring I was pleased with the manner in which my service advisor kept me informed about the progress of service to my 04 Dodge Ram. She informed that the par I was pleased with the manner in which my service advisor kept me informed about the progress of service to my 04 Dodge Ram. She informed that the parts that were needed to repair my truck was on back order from Chrysler/Dodge. Once I explained to her the urgency of getting my truck up and running again, we came up with a quick resolution to that problem. More

The customer service I received there was excellent and safe during these COVID 19 times. My service representative was truly awesome with following up and ensuring my vehicle was completed as expected. I safe during these COVID 19 times. My service representative was truly awesome with following up and ensuring my vehicle was completed as expected. It feels good to have my vehicle driving like it should. More

Outstanding Service Department. Very courteous and professional. I purchased my Jeep from Ourisman of Bowie.My wife purchased her Jeep from another Jeep dealership and she uses Ourisman Jeep Bowie’s professional. I purchased my Jeep from Ourisman of Bowie.My wife purchased her Jeep from another Jeep dealership and she uses Ourisman Jeep Bowie’s Service Department also. A+++++ More

Great service!! Had an issue with a Jeep Cherokee. It was handled in a professional manner and I was kept updated throughout the entire process. Keep up the good work. was handled in a professional manner and I was kept updated throughout the entire process. Keep up the good work. More

Recall inspection Very easy service visit. Natasha was friendly, helpful, and professional. Other employees were also very nice. Service was quick and easy to naviga Very easy service visit. Natasha was friendly, helpful, and professional. Other employees were also very nice. Service was quick and easy to navigate. Very good experience. More

QUick repair turnaround Turned my car in at 8AM, they were done by 2PM with an exhaust issue and emissions test. It was a repeat fault code, but different problem quickly di Turned my car in at 8AM, they were done by 2PM with an exhaust issue and emissions test. It was a repeat fault code, but different problem quickly diagnosed. Thanks for the quick service. More

Upon arriving Immediately Natasha Tennessee was the first to greet me. She was beyond amazing, very helpful, and knowledgeable. Her customer service is beyond excellent. to greet me. She was beyond amazing, very helpful, and knowledgeable. Her customer service is beyond excellent. More

I took my Jeep in for an oil change and tire rotation. The shop was clean and the service people we very friendly and professional. The shop was clean and the service people we very friendly and professional. More

Got right in! Normally there is a two to three day wait but when I told them my Air Bag light was on they got me in the next day. That had everything fixed by the Normally there is a two to three day wait but when I told them my Air Bag light was on they got me in the next day. That had everything fixed by the next day. Natasha kept me informed from start to finish. I could not ask for better service. Even the cashier was great. When the porter didn't respond to bring my Jeep around to the front of the dealership, she went and got it herself. When the car arrived, I noticed they had plastic covers on the seat and steering wheel and a paper mat on the floor. With this pandemic going on I thought that was exceptional fore thought for their service folks and for the customers. Well done Ourisman Service Department! More

Excellent Service Dealership was clean and safe. I appreciate the environment that made me feel safe and secure in bringing my vehicle in for the service. Work was com Dealership was clean and safe. I appreciate the environment that made me feel safe and secure in bringing my vehicle in for the service. Work was complete and I want to thank everyone there for their hospitality. More