Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Great experience Tonya was very helpful in setting up the appointment and helping us talk through and determine the cause of the issue; we were able to drop it off the Tonya was very helpful in setting up the appointment and helping us talk through and determine the cause of the issue; we were able to drop it off the same day and had quick turn-around (1 day) with the repair. More

Great service in a great area! Visited this dealership for my new Scat Pack and Natasha took care of me the entire way! They truly put your vehicle in good care and make sure that Visited this dealership for my new Scat Pack and Natasha took care of me the entire way! They truly put your vehicle in good care and make sure that they help you find exactly what the issue is! Thought I had a bent wheel from poorly kept roads in my area, and they discovered for me that it was a tire issue. Saved me from spending unnecessary money and helped me get the RIGHT service for my car. Great dealership and please go see Natasha if you have any issues with your vehicle! More

Acceptable I wasn't given the extra paperwork that showed what items were checked and what service was recommended. and the estimated cost of the repairs recomme I wasn't given the extra paperwork that showed what items were checked and what service was recommended. and the estimated cost of the repairs recommended. More

Wanda was amazing! I had an appointment for a key fob reprogram and later realized that I was pretty much up for maintenance. Wanda took care of it and I managed to get I had an appointment for a key fob reprogram and later realized that I was pretty much up for maintenance. Wanda took care of it and I managed to get everything done in 45 minutes. FIVE STARS!! More

Nice Service Center The service advisor was professional and personable. She advised me upfront that there was going to be a wait. Once my car was serviced, she walked me The service advisor was professional and personable. She advised me upfront that there was going to be a wait. Once my car was serviced, she walked me to my car and removed the plastic from my seat and the paper mat from the floor. The service center is a clean and bright place to wait while your car is being serviced. My complaint is that, I had a 9:30 appointment the 2.25 hour wait was a little long. I also usually have my car washed as a courteous, this did not happen. I still give the center 5 stars because I usually don’t have a long wait. I realize the technicians may run into additional repairs on cars scheduled before mine. More

Excellent service experience I scheduled service for my Wrangler JLU with Wanda and worked with service advisor Rochelle. Drop off, pickup and communication while they had my Jee I scheduled service for my Wrangler JLU with Wanda and worked with service advisor Rochelle. Drop off, pickup and communication while they had my Jeep were excellent. Technician #13309 (they didn't give name on invoice) who did the service did an great job too! More

Great service as always. Thanks Natasha! The service experience was exceptional and performed in a timely manner. My wife was able to make her trip to SC in her up to date serviced Jeep to s The service experience was exceptional and performed in a timely manner. My wife was able to make her trip to SC in her up to date serviced Jeep to see her aging parents. Thanks to Natasha! More

Grand Cherokee Service Service Advisor, Natasha Tennessee was very helpful with scheduling my appointment. My vehicle repair was completed as promised. I also received some Service Advisor, Natasha Tennessee was very helpful with scheduling my appointment. My vehicle repair was completed as promised. I also received some additional savings for the repair. More

My service advisor was awesome she was professional and friendly. She gave me a time frame and my vehicle was ready. They also completed a recall for my Power wagon, while I waited. friendly. She gave me a time frame and my vehicle was ready. They also completed a recall for my Power wagon, while I waited. More

My service provider was great. She was very courteous, professional and attentive. My service was quite pricey. Unfortunately, after recommending four new tires, I was advised that the dealership only had professional and attentive. My service was quite pricey. Unfortunately, after recommending four new tires, I was advised that the dealership only had three of the tires that I needed, so I will have to return. More