Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Service Advisor, Natasha Tennessee was great! Natasha identified the problem, ensured the right parts were ordered and installed. Did a great job of following up with us when the parts came in fo Natasha identified the problem, ensured the right parts were ordered and installed. Did a great job of following up with us when the parts came in for installation and got us in the same day for installation. Couldn't beat the service we got at Ourisman Chrysler Dodge Jeep. More

Saturday morning oil change Saturday mornings at OCDJR is always like a race who can get there first to beat the long lines. However, they greet you with a smile and do try to g Saturday mornings at OCDJR is always like a race who can get there first to beat the long lines. However, they greet you with a smile and do try to get you in and out as soon as possible. My oil change took 30 min. My coffee was till hot by the time I left. Cashier was friendly and asked was there anything else I needed. Only thing was I was not able to get my jeep washed. All in all good experience. More

Could be better Ok experience for first visit ,oil change took almost 3 hrs , express line should be faster ,free car wash wasnt provided as stated nice clean locati Ok experience for first visit ,oil change took almost 3 hrs , express line should be faster ,free car wash wasnt provided as stated nice clean location More

Oil change and tire rotation I would definitely bring my car for Express Service during the week instead of the weekend. The service as much faster. They even washed my car! I would definitely bring my car for Express Service during the week instead of the weekend. The service as much faster. They even washed my car! More

Purchase & Service Bought a Jeep here December 2018 and love it. I had a good experience in both purchase and my first oil change service. The only thing I had to comp Bought a Jeep here December 2018 and love it. I had a good experience in both purchase and my first oil change service. The only thing I had to complain about was the time it took for the oil change. I was use to a dedicated oil change from a dealership in Silver Spring, an actual drive thru. Other than that is was fine. My first service was complimentary so how can I complain about that. Friendly service desiring to help. More

Excellent I had my jeep renegade in for oil change and rotate tires under my plan. I received excellent service from Mandy. She answered all my questions an I had my jeep renegade in for oil change and rotate tires under my plan. I received excellent service from Mandy. She answered all my questions and didn't make me feel like my questions were stupid. My vehicle service was done in a timely manner. Thank You. More

Recall Service I had a pleasant experience and the employee were readily willing to help. Mandy was able to reschedule when an emergency came up. Also Ms. Debutgo he I had a pleasant experience and the employee were readily willing to help. Mandy was able to reschedule when an emergency came up. Also Ms. Debutgo help when Mand was not in office; this gave me the sense they are a team! More

Natasha was great Natasha let me know up front they were running slightly behind, but kept me informed of progress which was still done about when originally expected. Natasha let me know up front they were running slightly behind, but kept me informed of progress which was still done about when originally expected. More

Dodge Charger Air Condition circulating Problem I have been having problems with my air-conditioner not circulating in my dodge charger Vehicle. Miss Natasha Tennessee, made me appointment for Jul I have been having problems with my air-conditioner not circulating in my dodge charger Vehicle. Miss Natasha Tennessee, made me appointment for July 16 to bring my vehicle in to get the air-conditioner circulation repair. OMG!!! once Miss Natasha told me my car was ready, I got in my car and believe you me I have good cold air circulating in my car again. Thank you Miss Natasha Tennessee and the guy whom service my car. She really take that extra miles to get the job done and we need more people like her. 👏🏾👏🏾👏🏾👏🏾👏🏾 More

Great service at Ourisman Chrysler Dodge Wonderful service by Paul and his team. They were very polite and very efficient. I would certainly return to the service department for further ser Wonderful service by Paul and his team. They were very polite and very efficient. I would certainly return to the service department for further service. More