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Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Bowie, MD

4.4
441 Reviews

441 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

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June 15, 2019

In A Blink Of An Eye I stopped by the dealership to inquire about an oil change or any upcoming specials. I spoke with Ms. Natasha Tennessee, who made room for my Dodge Ra More

by ALB Solutions
Customer Service
Recommend Dealer
Yes
Employees Worked With
Natsha Tennessee
June 05, 2019

Best customer service rep. Rochelle Sabino is the best customer service representative ever! They sure don't make them like her any more. She actually was concerned about me as More

by BeBe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Sabino
May 30, 2019

Good customer service This dealership has good customer service and is very efficient. The staff is very friendly. I will definitely be back when I need my car serviced. More

by ST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha, the woman with black hair who sits on the far right of the service desk
May 30, 2019

Excellent Service Outstanding customer service and maintained excellent communications by updating with the progress of my service. Additionally, she provided instructi More

by Aj of Bowie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Sabino
May 26, 2019

Maintenance and Installation of parts Staff was professional and extremely knowledgeable about options for my new truck. Bought additional parts through Mopar and was very impressed with t More

by Ship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in service/parts
May 26, 2019

Excellent oil change service Pai in the service center was super nice and helpful in getting my first oil change and tire rotation! They even topped of my fluids and washed my car More

by Bellz Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pai - service center
May 24, 2019

Great Customer Service!!! Rochelle was super helpful in resolving my cars’s problem!!! Definitely will return for other service issues. I was able to pull my Jeep in the bay an More

by JeepMomOf3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Sabino, Tech 29831
May 22, 2019

efficient,knowledgeable,courteous the advisor Rochelle is the most kindness person I have encounter since I have been coming there and that is no joke. thank you GOD bless you. More

by liz 86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rochelle,sabino
May 22, 2019

Customer service appreciation Unfortunately my vehicle was involved in a crash during my service visit! The damage was repaired with no hassle as the job was scheduled and perfor More

by Bogus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Donaldson
May 10, 2019

Recall on vehicle service I had a very pleasant and easy experience during my visit for service of my Jeep and the recall. I would use Ourisman again. The staff was helpful and More

by mgreene07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Tennessee
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