Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Service appointment for Safety Recall Notice Richard Poppe was my Service Advisor and was very friendly and professional. He notified me as soon as my vehicle was completed and ready for pick up, Richard Poppe was my Service Advisor and was very friendly and professional. He notified me as soon as my vehicle was completed and ready for pick up, and the vehicle was out front of the service department when I arrived to pick it up. More

Regular maint services Arrived for my tire rotation and oil change. Helpful Service Representative. Positive, excellent experience. Only issues is that are too serious somet Arrived for my tire rotation and oil change. Helpful Service Representative. Positive, excellent experience. Only issues is that are too serious sometime with the attitude that we the client doesn’t about the vehicules. More

Service manager saves reputation! Following a disappointing scheduled service visit - the service mgr contacted me to make things right! Assured me he would reserve a rental and reques Following a disappointing scheduled service visit - the service mgr contacted me to make things right! Assured me he would reserve a rental and requested work to be done on my vehicle would be completed correctly. Service mgr works hard to make sure customers are satisfied! More

Friendly Service Representative - great service Arrived for my tire rotation and oil change. Helpful Service Representative. John the mechanic did great work! In and out in one hour - quick servi Arrived for my tire rotation and oil change. Helpful Service Representative. John the mechanic did great work! In and out in one hour - quick service. More

Excellent Service Rick helped me get maintenance done and 2 recalls without any hassle. Under three hours which I thought was reasonable. Highly recommend Ourisman. Qua Rick helped me get maintenance done and 2 recalls without any hassle. Under three hours which I thought was reasonable. Highly recommend Ourisman. Quality work in a timely fashion. More

Easy Free Recall service costs $185. I had my Jeep Wrangler towed to Oursiman to have the clockspring and air bag recall fixed. I hadn't driven it in a while I have a company truck so do I had my Jeep Wrangler towed to Oursiman to have the clockspring and air bag recall fixed. I hadn't driven it in a while I have a company truck so dont need to. The battery was dead and I had told the service tech this. 1 week after the jeep was dropped off, I get a call about the battery and am told I should replace the battery, the battery was 6 months old. So I ask about charging it so they could work on it. $185 to charge a vehicle!! Really 1 week after I had told them the battery was dead, they are just now getting to my vehicle and now, they want me to pay to have it charged?? You will never see me back there again!! Never!! I will spend my money elsewhere for sure!! Poor service, tried to scam me into a battery, clearly I'm not that stupid, fix the recall, and dont ever call me! More

Fast and Kind! Great and fast service. Answered questions without judgement and auto jargon. Comfortable lounge room with free coffee and hot chocolate. My go to for Great and fast service. Answered questions without judgement and auto jargon. Comfortable lounge room with free coffee and hot chocolate. My go to for oil changes for my jeep! More

No Loaner or recall pare I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to com I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to come back in 1 week for service. Now, I have to find time from work to bring the car back in to replace the recalled airbag. More

Service repair work. Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driv Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driver Kenny and cashiers were very professional and friendly. It was definitely one of my better vehicle repair experiences. I would not hesitate to recommend your dealership for service. More

Was able to get my van done by the time I needed it by I liked that I was able to get my van in and out in the same day. Perhaps doing a car wash at every service visit would be a welcome addition. I liked that I was able to get my van in and out in the same day. Perhaps doing a car wash at every service visit would be a welcome addition. More